DSP V - Home Supervisor

Texas Health & Human Services Commission•Corpus Christi, TX

10d•$4,381 - $5,921•Onsite

About The Position

The Direct Support Professional V (DSP V), Home Supervisor, oversees the daily operations and delivery of quality programs and services in an assigned home at the Corpus Christi State Supported Living Center. The role provides leadership to DSP staff, arranges schedules to ensure adequate coverage, and supervises hiring, training, coaching, performance, timekeeping, and professional development. The supervisor also mentors DSP IV “Charge” staff in managing shifts and carrying out habilitation, behavior management, crisis intervention, mealtime coordination, and other individual plans. The position ensures that care, treatment, training, and support activities are completed and documented in collaboration with other disciplines. It supports staff working with individuals who have complex or challenging behaviors and helps maintain safe, sanitary living conditions, infection control, and risk management practices. The supervisor monitors health and safety needs, ensures incident reporting and documentation, supports continuous quality improvement and compliance, and makes operational recommendations to the Unit Director. The position works under limited supervision with considerable latitude for initiative and independent judgment, and reports to the Assistant Unit Director or Unit Director depending on the facility structure. This position is based at the Corpus Christi State Supported Living Center and is not eligible for telework. It requires driving a state-owned vehicle, with travel up to 5%. Morning, evening, and night shifts are available across multiple homes; work may also involve rotating schedules, overtime, extended hours, weekends, holidays, or on-call duty as operational needs require.

Requirements

At least two years of experience working with people with developmental or physical disabilities.
Valid Texas driver’s license, or ability to obtain one no later than 90 days after hire; eligible driving record under HHSC Fleet Management policy.
Ability to communicate clearly and concisely verbally and in writing, and to speak and read English.
Ability to make sound decisions and use good judgment during critical incidents, and to react quickly and calmly in emergencies.
Ability to demonstrate proper body mechanics, posture, and lifting techniques.
Strength and flexibility to safely perform CPR and Safety Utilization of Restraint (SUR) techniques to prevent harm until harmful or violent behavior subsides.
Ability to master basic individual care and training techniques and provide individual care, first aid, CPR, and SUR.
Knowledge of individual care techniques, treatment, therapy, developmental programs, and Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) standards.
Ability to train others, work effectively with others and as part of a team, and adapt to flexible work assignments.
Skill in scheduling, training, guiding and leading others, and helping others establish and achieve expectations and goals.
Pass required fingerprint criminal background check, pre-employment drug screen, and registry checks, including CANRS, Nurse Aide, Medication Aide, Employee Misconduct, and HHS LEIE checks.
Applicants must be at least 18 years old to be considered for employment at a state-operated facility.
Males ages 18–25 must be registered with the Selective Service.
Employees are subject to random drug testing.
Must be willing to work weekends and holidays; flexibility in work hours, overtime, and extended hours may be required.

Nice To Haves

High school diploma or GED is preferred.
Experience as a Direct Support Professional (DSP) is preferred.
Experience serving as a supervisor or team lead is preferred.

Responsibilities

Oversee daily operations and delivery of quality programs and services in the assigned home.
Arrange and adjust work schedules to maintain adequate supervision and coverage, coordinating with other DSP Vs as needed.
Plan, assign, and supervise DSP activities; hire, train, coach, evaluate, and support the professional growth and retention of staff.
Ensure staff complete required training, meet performance expectations, accurately record time and leave, and certify time entries.
Train and mentor DSP IV “Charge” staff to manage shifts and monitor habilitation, behavior management, crisis intervention, mealtime coordination, and other plans.
Ensure care, treatment, training, and support activities are completed and documented according to individual plans, and that suitable active treatment and engagement materials are available.
Collaborate with QIDP, behavioral health, active treatment, vocational, and other staff; attend Interdisciplinary Team Meetings and participate in developing and implementing individual plans.
Provide guidance and behavioral intervention strategies for staff supporting individuals with challenging, aggressive, self-injurious, or complex needs.
Maintain a physical presence in the home and ensure respectful interactions, proper supervision, and protection from physical and emotional harm.
Ensure individuals’ healthcare needs are met under medical personnel’s supervision; administer first aid as appropriate and report significant changes in condition or behavior.
Conduct monthly emergency drills, including CPR and fire drills, and ensure staff understand their emergency roles.
Maintain safe and sanitary living conditions; ensure infection control and risk management procedures are followed and hazards are corrected, reported, or submitted for maintenance.
Ensure continuous quality improvement and compliance with the Department of Justice Settlement Agreement.
Oversee reporting and documentation of unusual incidents, review documentation after significant events, and recommend operational changes to the Unit Director.
Guide DSP staff in understanding and implementing procedures, policies, and laws, including the Texas Administrative Code; ensure proper handling of abuse and neglect investigations and timely follow-up.
Attend routine and other assigned meetings, follow up on issues, prepare reports and documentation, serve on committees, and assist with transporting individuals when directed.
Serve as Assistant Unit Director or Unit Director in their absence when assigned.
Participate in disaster response, recovery, or Continuity of Operations activities, which may require a different shift pattern or work location.
Attend work regularly and perform other assigned duties; may serve in rotating on-call status and work rotating schedules, extended shifts, overtime, weekends, or holidays.