DSP V - Home Supervisor

Texas Health & Human Services Commission•Austin, TX

36d•$4,381 - $5,921•Onsite

About The Position

The Direct Support Professional V (DSP V), Home Supervisor, oversees daily operations and delivery of quality programs and services in an assigned home at the Austin State Supported Living Center. The role provides leadership and supervision to Direct Support Professionals (DSPs), coordinates staffing coverage, develops staff capability, and ensures care, treatment, training, and support activities are carried out and documented according to individuals’ plans. The supervisor works collaboratively with other disciplines and participates in interdisciplinary planning for people with intellectual and developmental disabilities, including those who are medically fragile or have challenging behaviors. The position maintains an active presence in the home to support individuals’ health, safety, dignity, and quality of life. This includes ensuring appropriate infection control, risk management, safe and sanitary living conditions, and response to health needs and unusual incidents. The Home Supervisor supports continuous quality improvement and compliance with applicable policies, procedures, laws, and the Department of Justice Settlement Agreement, and recommends operational improvements to the Unit Director. The role works under limited supervision with considerable latitude for initiative and independent judgment, and reports to the Assistant Unit Director or Unit Director depending on the SSLC structure. The position is based at the Austin State Supported Living Center and is not eligible for telework. Travel may be up to 5%. The role may require driving a state-owned vehicle, flexible or rotating schedules, overtime or extended hours, weekend and holiday work, on-call duty, and alternate shifts or locations for disaster response or continuity-of-operations needs.

Requirements

Two years of experience working with people with developmental or physical disabilities.
Ability to communicate clearly and concisely verbally and in writing.
Ability to speak and read English.
Ability to make sound decisions and use good judgment during critical incidents, and to react quickly and calmly in emergencies.
Ability to demonstrate proper body mechanics, posture, and lifting techniques.
Strength and flexibility to safely perform CPR and Safety Utilization of Restraint (SUR) techniques to prevent harm until harmful or violent behavior subsides.
Ability to master basic individual-care and training techniques.
Ability to be flexible in handling work assignments.
Knowledge of individual-care techniques and treatment, therapy, and developmental programs.
Knowledge of Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) standards.
Ability to provide individual care, administer first aid or CPR, conduct SUR, communicate effectively, and train others.
Ability to work effectively with others and as part of a team.
Skill in scheduling, training, guiding, and leading others, and setting and helping others achieve expectations and goals.
Must be at least 18 years old for employment at a state-operated facility.
Must pass fingerprint criminal background, pre-employment drug-screen, and specified registry checks; State Supported Living Center employees are subject to random drug testing.
Males aged 18–25 must be registered with the Selective Service.
Must be willing to work weekends and holidays; flexible hours, overtime, and extended hours may be required.

Nice To Haves

High school diploma or GED.
Experience working as a Direct Support Professional (DSP).
Experience serving as a supervisor or team lead.
Valid Texas driver’s license, or ability to obtain one within 90 days after hire; an eligible driving record is required under HHSC Fleet Management policy. Applicants with an out-of-state license must provide an original certified driving record.

Responsibilities

Oversee daily operations and the delivery of quality programs and services in the assigned home.
Arrange and adjust staff schedules to provide adequate supervision and direct-care coverage, coordinating with other DSP Vs as needed.
Plan, assign, supervise, and support DSPs, including hiring, training, coaching, performance evaluations, time and leave review, staff development, and employee retention efforts.
Train and use DSP IV “Charge” staff to manage shifts, monitor individual plans, and develop their leadership and supervisory skills.
Ensure care, treatment, training, and support activities are completed and documented in accordance with individual plans; maintain adequate active-treatment and engagement materials.
Collaborate with other disciplines and attend Interdisciplinary Team Meetings to develop and implement individuals’ plans; ensure DSPs understand and are trained to carry out those plans.
Guide staff in supporting individuals with challenging behaviors and complex needs, including implementing behavioral strategies and managing aggressive or self-injurious behavior safely.
Maintain a physical presence in the home; monitor staff activities and promote respectful interactions and individuals’ freedom from physical and emotional harm.
Ensure individuals’ health care needs are met under medical personnel’s supervision; provide first aid as appropriate, conduct monthly emergency drills, and report significant changes in health or behavior.
Maintain a safe and sanitary home, ensure infection control and risk-management procedures are followed, identify and report hazards, and submit maintenance work orders.
Promote continuous quality improvement and compliance with the Department of Justice Settlement Agreement; oversee reporting and review of unusual incidents and recommend operational changes to the Unit Director.
Guide staff in understanding and implementing procedures, policies, and laws, including the Texas Administrative Code; ensure appropriate processes and timely follow-up for abuse and neglect investigations and administrative concerns.
Attend routine and other assigned meetings, follow up on issues, prepare reports and documentation, serve on committees, and assist with transporting individuals when directed.
Serve as the Assistant Unit Director or Unit Director in their absence when assigned.
Participate in agency disaster response, recovery, or Continuity of Operations activities as needed, potentially at an alternate shift or location.
Attend work regularly, follow assigned schedules, and perform other duties as assigned.