Direct Support Professional V

Texas Health & Human Services Commission • RICHMOND, TX

8d • $4,381 - $5,921 • Onsite

About The Position

The Direct Support Professional V (Home Supervisor) oversees the daily operations and delivery of quality programs and services in an assigned home at a State Supported Living Center. The position arranges schedules to maintain adequate supervision and direct-care coverage, leads and supervises Direct Support Professionals (DSPs), and supports DSP IV “Charge” staff in managing each shift. The Home Supervisor hires, trains, coaches, evaluates, and develops staff; manages time and leave accounting; and promotes retention and professional growth.

The role ensures that care, treatment, training, and support activities are delivered and documented in accordance with individuals’ plans. It collaborates with other disciplines, participates in Interdisciplinary Team Meetings, and supports staff working with people who have complex needs or challenging behaviors. The position maintains a safe, sanitary, respectful home environment; monitors health-care needs, infection control, and risk-management practices; and ensures unusual incidents are reported and documented. It also supports continuous quality improvement, compliance, meetings, reporting, and implementation of agency procedures and applicable laws. The position works under limited supervision with considerable latitude for initiative and independent judgment, and reports to the Assistant Unit Director or Unit Director, depending on SSLC structure.

This position is based at the Richmond State Supported Living Center, is not eligible for telework, requires driving a state-owned vehicle, and may involve travel up to 10%. The posting lists a day shift, while also noting that the role may require a specific or rotating schedule, extended shifts, overtime, on-call duty, or alternate shift/location assignments for disaster response or continuity-of-operations needs.

Requirements

• Two years of experience working with people with developmental or physical disabilities.
• Valid Texas driver’s license, or ability to obtain one no later than 90 days after hire; applicants with an out-of-state license must provide an original certified driving record from the state of licensure.
• Eligible driving record under HHSC Fleet Management policy.
• Ability to communicate clearly and concisely verbally and in writing, and to speak and read English.
• Ability to make sound decisions and use good judgment during critical incidents, and to react quickly and calmly in emergencies.
• Ability to demonstrate proper body mechanics, posture, and lifting techniques.
• Strength and flexibility to safely perform CPR and Safety Utilization of Restraint (SUR) techniques to prevent harm until harmful or violent behavior subsides.
• Ability to master basic individual-care and training techniques and to provide care, first aid, CPR, and SUR; communicate effectively and train others.
• Knowledge of individual-care techniques and treatment, therapy, and developmental programs.
• Knowledge of Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) standards.
• Ability to work effectively with others and as a team member, and flexibility in handling work assignments.
• Skill in scheduling, training, guiding, and leading others, and in setting expectations and helping others achieve goals.
• Regular attendance and ability to meet assigned schedule requirements, which may include rotating or extended shifts, overtime, or rotating on-call status.

Nice To Haves

• High school diploma or GED.
• Experience as a Direct Support Professional (DSP).
• Experience serving as a supervisor or team lead.

Responsibilities

• Oversee daily operations and delivery of programs and services on the assigned home.
• Arrange and adjust staff schedules to ensure adequate supervision and direct-care coverage.
• Plan, assign, supervise, and monitor DSP activities; hire, train, coach, evaluate, and develop assigned staff.
• Ensure staff complete required training, meet performance expectations, and accurately enter and certify time records in CAPPS.
• Train and coach DSP IV “Charge” staff to manage shifts and monitor habilitation, behavior management, crisis intervention, mealtime coordination, and other plans.
• Ensure care, treatment, training, and support activities are completed and documented according to individuals’ plans.
• Maintain adequate active-treatment and engagement materials and collaborate with other disciplines and services.
• Attend Interdisciplinary Team Meetings and participate in the development and implementation of individuals’ plans.
• Provide guidance and behavioral-intervention support to staff working with individuals who exhibit challenging, aggressive, or self-injurious behaviors.
• Maintain respectful interactions and a safe environment, and supervise, monitor, and document staff activities.
• Ensure individuals’ health-care needs are addressed under medical personnel’s supervision; administer first aid as appropriate and report significant changes in condition or behavior.
• Conduct monthly emergency drills, including CPR and fire drills, and ensure staff understand their roles in emergencies.
• Maintain safe and sanitary living conditions and ensure infection-control and risk-management procedures are followed.
• Identify, report, and correct safety hazards; submit maintenance work orders and teach staff to do the same.
• Support continuous quality improvement and compliance with the Department of Justice Settlement Agreement.
• Ensure unusual incidents are reported and documented, and review documentation following significant events.
• Guide DSP staff in applying program procedures, policies, and laws, including the Texas Administrative Code; ensure appropriate abuse-and-neglect investigation procedures and follow-up.
• Attend routine and other assigned meetings, follow up on issues, prepare reports and documentation, and serve on committees as assigned.
• Assist with transporting individuals for scheduled activities or emergencies when directed; serve as Assistant Unit Director or Unit Director in their absence when assigned.
• Participate in disaster response, recovery, or Continuity of Operations activities, which may require an alternate shift or location.
• Attend work regularly, follow assigned or rotating schedules, and perform other duties as assigned.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan.
• Generous time-off benefits.
• Opportunities for career advancement.
• Additional pay may be available for work performed on evenings, nights, weekends, or maximum-security locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed