About The Position

Sample Supports is seeking a dependable and encouraging Job/Career Coach to help adults with intellectual and developmental disabilities develop vocational skills, obtain meaningful employment, and succeed in community workplaces. Job Coaches typically work one-on-one or with small groups at community job sites. You will provide hands-on instruction, supervision, advocacy, and individualized support while helping each person build confidence and independence. Although Supported Employment is the primary focus, this position is part of our combined employment and day-services team. Employees must also be willing to provide Day Program coverage based on individual, staffing, and program needs. Team members often describe this work as life-changing and incredibly rewarding. We know you can choose to work anywhere, choose an organization where your work makes a difference.

Requirements

  • Must be at least 18 years old due to driving responsibilities
  • Valid driver’s license and reliable transportation required
  • Willingness to transport individuals receiving services in a personal or agency vehicle as assigned
  • Ability to meet required motor vehicle record and insurance standards
  • Ability to work independently in community and workplace settings
  • Strong communication, patience, reliability, and problem-solving skills
  • Ability to complete accurate electronic documentation on time
  • Ability to remain calm and professional during behavioral escalations or emergencies
  • Ability to work with individuals who may display unpredictable, aggressive, or high-risk behaviors
  • Willingness and ability to perform trained NVCI physical interventions when necessary to maintain safety
  • Ability to meet the physical requirements of employment and Day Program assignments
  • Ability to pass required criminal background and protection-services checks

Nice To Haves

  • Previous experience in disability services, employment support, education, behavioral health, or human services is helpful but not required. Sample Supports provides comprehensive training and ongoing support.

Responsibilities

  • Provide individualized job coaching at community workplaces
  • Teach job duties, workplace routines, time management, communication, and professional behavior
  • Help individuals understand and meet employer expectations
  • Support individuals in building confidence, independence, and long-term employment stability
  • Provide on-site training, supervision, advocacy, and problem-solving
  • Communicate regularly with individuals, workplace supervisors, families, and interdisciplinary team members
  • Identify barriers to employment and help develop practical support strategies
  • Follow each individual’s service plan, employment goals, behavior plan, supervision requirements, and safety protocols
  • Complete daily service notes, employment tracking, progress updates, and billing documentation within required timelines
  • Communicate concerns, changes, incidents, and employment progress to the appropriate team members
  • Provide transportation to job sites, community activities, and other authorized services
  • Use trained crisis-prevention, de-escalation, and NVCI techniques when needed
  • Report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter
  • Supporting individuals during group activities and community outings
  • Providing supervision during program hours and transitions
  • Leading recreational, volunteer, educational, or skill-building activities
  • Teaching communication, social, community-safety, and independent living skills
  • Supporting individuals with behavioral, personal care, mobility, or other needs within the employee’s training
  • Providing transportation and maintaining required supervision in community settings
  • Following individual service plans, behavior plans, and program protocols

Benefits

  • Flexible paid time off
  • Medical, dental, and vision insurance
  • Postpartum wellness package
  • Hospital indemnity coverage
  • Flexible spending and dependent care accounts
  • Monthly employer contribution to dependent care accounts
  • Accident and short-term disability insurance
  • 100% employer-paid life insurance
  • Voluntary term life insurance
  • Pet insurance
  • Mileage reimbursement
  • Cell phone reimbursement
  • Discounted cell phone plans
  • 401(k) with up to a 4% employer match
  • Employee Assistance Program with free mental health, legal, and financial resources
  • Paid professional development and certification opportunities
  • Free clinical supervision for qualifying degrees and licenses
  • Annual anniversary gifts and celebrations
  • Bonus opportunities for all positions
  • Dream Project
  • Five- and Ten-Year Anniversary Trips
  • Virtual Sleep Training and Night Nanny Services for Eligible Parents
  • Weekly meal services for eligible new parents
  • Supplemental parental leave pay for qualifying employees
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