Direct Support Professional 3 (DSP3) - Department 216

Bridgewell • Littleton, MA

14d • $22 - $22

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People receiving services may need physical assistance or accommodations. Staff receive specialized training and may need certifications or advanced training in areas such as behavioral support, PABC, ABA techniques, autism, and healthcare.

The position follows a 27-hour weekly schedule: Sunday 9:00 a.m.–3:00 p.m., Monday 3:00 p.m.–11:00 p.m., Friday 4:00 p.m.–11:00 p.m., and Saturday 5:00 p.m.–11:00 p.m. Staff support individuals with their daily living, medical, clinical, and financial needs; help them build skills and independence; document services; and follow applicable regulatory standards and Bridgewell policies. The role may involve transporting people, administering medications as applicable, completing household duties, maintaining required certifications, and fulfilling assigned safety or human-rights roles.

The job has substantial physical demands, including climbing stairs and assisting people who may weigh more than 200 pounds with movement, personal care, transfers, and physical, behavioral, or medical interventions. Employees must be able to drive a 12-passenger van. Reasonable accommodations may be considered in light of the needs and safety of the people served. Acceptable CORI results are required.

Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to reach their fullest potential.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Strong organizational and problem-solving skills.
• Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to meet the physical demands of the role, including climbing stairs and assisting people with mobility, personal care, transfers, and interventions.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities; this is preferred.
• Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned day, evening, or overnight hours.
• Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
• Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards, as well as Bridgewell policies and procedures.
• Assist people receiving services with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady-care calls according to guidelines when assigned to an awake overnight shift.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory and program-specific certifications and training, including applicable FA/CPR, PABC, and MAP credentials.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED