Direct Support Professional 3 (DSP3)

Bridgewell • Dracut, MA

8d • Onsite

About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges. The Direct Support Professional provides assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people may need physical assistance or accommodations. Staff must complete and pass specialized training for enhanced supervision or interventions, which may address multiple disabilities, behavioral support, or enhanced medical care. Depending on the program, staff may need specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare.

The schedule is Sunday through Tuesday, 3:00 p.m.–11:00 p.m.; Thursday, 3:00 p.m.–11:00 p.m.; and Saturday, 10:00 a.m.–5:00 p.m., for 39 hours per week. The position includes direct support, transportation, documentation, household duties, medication administration where applicable, maintaining required certifications, and collaboration with families and other stakeholders. The role may also include serving as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer.

The position requires a high school diploma or GED, or at least five years of verified experience in the same position. At least one year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates must have strong communication, organizational, and problem-solving skills; computer literacy; a valid U.S. driver’s license and at least one year of U.S. driving experience; and the ability to drive a large or wheelchair van. The role has significant physical demands, including climbing stairs and assisting people with movement and personal care, sometimes involving individuals weighing more than 200 pounds. Acceptable CORI results are required according to Bridgewell policy.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for producing clear, articulate required documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver’s license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people receiving services with movement, bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions; this may involve people weighing more than 200 pounds.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.
• Pass required specialized training for enhanced supervision or interventions when applicable.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities.
• Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, as required by the program.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned day, evening, or overnight hours.
• Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
• Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
• Assist people receiving services with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete additional required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED