Direct Support Professional 3 (DSP3)

Bridgewell • Littleton, MA

9d

About The Position

Bridgewell is hiring a Direct Support Professional to provide support and assistance to people with developmental, physical, and psychiatric disabilities in a residential program. The role supports people who may need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people served may require physical assistance or accommodations. Staff receive specialized training and may need specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare.

The scheduled hours are Sunday 9:00 a.m.–3:00 p.m., Monday 3:00 p.m.–11:00 p.m., Friday 4:00 p.m.–11:00 p.m., and Saturday 5:00 p.m.–11:00 p.m., totaling 27 hours per week. The position involves documenting services, supporting medical, clinical, and financial needs, assisting with community access, and maintaining required training and certifications. The role may include administering medication in accordance with MAP regulations, when applicable.

Bridgewell offers medical, dental, and vision benefits, paid time off including the employee’s birthday, a collaborative work environment, training and development opportunities, additional compensation for on-call rotations, and opportunities for professional development and growth. Applicants must have acceptable CORI results under Bridgewell policy. Bridgewell is an equal-opportunity employer and provides reasonable accommodations as appropriate.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver’s license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people served, including people weighing more than 200 pounds, with movement and bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
• Ability to drive a 12-passenger van.
• Ability to obtain acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities.
• Specialized certifications or training in PABC, ABA techniques, autism, behavioral support, or healthcare.

Responsibilities

• Provide support and skills training in activities of daily living during assigned day, evening, or overnight hours.
• Create opportunities for people served to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
• Assist people served with medical, clinical, and financial needs.
• Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on applicable awake overnight shifts.
• Help people served access community resources and recreational opportunities.
• Administer medications according to MAP regulations, when applicable.
• Maintain mandatory certifications, including applicable FA/CPR, PABC, and MAP certifications, and any additional required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program-specific Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED