Direct Support Professional 2

Bridgewell•Saugus, MA

About The Position

Bridgewell’s Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who may need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People served may require physical assistance or accommodations. Staff receive specialized training and must pass it to provide enhanced supervision or interventions for multiple disabilities, which may involve behavioral support or enhanced medical care. Depending on program needs, staff may need specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Sunday, 9:00 a.m.–5:00 p.m. (8 hours per week). The position includes supporting daily living skills and independence, assisting with medical, clinical, and financial needs, transporting people to activities, documenting services, maintaining the household, supporting community participation, and administering medications when applicable. Staff must maintain required training and certifications and may serve as a program Fire Safety Officer, Safety Coordinator, or Human Rights Officer. The role requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. The employee must be able to drive a large and/or wheelchair van and have a valid U.S. driver’s license with at least one year of driving experience in the United States. The job has substantial physical demands, including assisting people with mobility, personal care, and physical, behavioral, or medical interventions. Acceptable CORI results are required according to Bridgewell policy.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and the agency’s web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people served with movement and personal care, including people who may weigh more than 200 pounds.
  • Ability to assist with toileting, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, as required by program needs.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned shifts.
  • Support people in making decisions, developing skills, and fostering independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, CARF, and Bridgewell standards and policies.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls as required for awake overnight shifts.
  • Assist people with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, when applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete additional mandated training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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