Direct Support Professional 2 (DSP 2)

Bridgewell•Saugus, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living, while supporting people to manage within their home and community. People served may need physical assistance or accommodations. Staff receive specialized training and may need certifications or advanced training in areas such as behavioral support, ABA techniques, autism, or healthcare, depending on program requirements. The position is scheduled for 20 hours per week: Sunday from 9:00 a.m. to 3:00 p.m. and Saturday from 9:00 a.m. to 11:00 p.m. Staff provide services in accordance with applicable regulatory standards and Bridgewell policies, maintain required documentation and certifications, and help people access medical care, community resources, and recreational opportunities. The role also includes household duties, transportation, and program safety responsibilities. Bridgewell describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential. It offers medical, dental, and vision benefits, paid time off including the employee’s birthday, a collaborative work environment, training and development opportunities, additional compensation for on-call rotations, and opportunities for professional growth. Employment requires acceptable CORI results under Bridgewell policy.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least 1 year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement and personal-care routines, including toileting and transfers into or out of a tub, shower, or wheelchair; duties may involve lifting, balanced support, or physical interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide support and skills training in activities of daily living, during assigned day, evening, or overnight hours.
  • Support people in making decisions, developing skills, and fostering independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls when assigned to an awake overnight shift.
  • Help people access community resources and recreational opportunities.
  • Administer medications in accordance with MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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