Direct Support Professional 2 (DSP 2)

Bridgewell•Lowell, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, while helping people manage within a home environment and participate in the community. People supported may need physical assistance or accommodations. Depending on program needs, staff may receive specialized training and provide enhanced supervision or interventions for people with multiple disabilities, including behavioral support or enhanced medical care. Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, and healthcare may be required. The schedule is Saturday and Sunday, 8:00 a.m.–5:00 p.m., for 18 hours per week. The employee supports people with daily living, medical, clinical, and financial needs; helps them make decisions and build independence; transports or accompanies them to activities; and maintains required documentation and certifications. The role also includes household cleaning, safety responsibilities, participation in meetings, and compliance with applicable regulations and Bridgewell policies.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement, personal care, transfers, and physical, behavioral, or medical interventions; the work may involve assisting people weighing more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned shifts.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport or accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls as required for awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across Bridgewell programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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