Direct Support Professional 2 (DSP 2)

Bridgewell • Salem, MA

9d

About The Position

Bridgewell seeks a Direct Support Professional to provide support and assistance to people with developmental, physical, and psychiatric disabilities in a residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people may require physical assistance or accommodations. Staff must complete and pass specialized training for enhanced supervision or interventions addressing multiple disabilities, potentially including behavioral support or enhanced medical care. Depending on program needs, specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required.

The scheduled shift is Tuesday through Saturday, 3:00 p.m. to 11:00 p.m., for 40 hours per week. The role includes supporting daily living skills and independence, addressing medical, clinical, and financial needs, accompanying people to activities, maintaining documentation and the home environment, administering medication when applicable, and meeting regulatory and agency requirements. Employees also maintain required training and certifications, build positive relationships with guardians and other stakeholders, and may serve in designated program safety or human-rights roles.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people served, including people often weighing more than 200 pounds, with movement, bathroom routines, tub or shower entry and exit, and transfers into and out of wheelchairs.
• Ability to provide balanced physical support and physical intervention in some scenarios, and perform additional lifting or moving as daily living activities require.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

• Support people in developing skills for activities of daily living during assigned hours.
• Create opportunities for people to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
• Assist with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on applicable awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, when applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete other required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities.
• Additional compensation for on-call rotations.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED