About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People supported may need physical assistance or accommodations. Staff receive specialized training for enhanced supervision or interventions addressing multiple disabilities, which may include behavioral support or enhanced medical care. Depending on program needs, specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required. This is an awake overnight position scheduled Sunday 5:00 p.m.–9:00 a.m., and Monday and Saturday 11:00 p.m.–9:00 a.m., for 36 hours per week. The role includes supporting people’s independence and choices, assisting with medical, clinical, and financial needs, documentation, household tasks, transportation, medication administration when applicable, and compliance with regulatory standards and Bridgewell policies. Employees maintain required certifications and participate in meetings and supervision. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization serves people facing disabilities and other life challenges and aims to help them live safe, self-directed, and productive lives.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least 1 year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement and personal care, including toileting, tub or shower transfers, wheelchair transfers, and physical, behavioral, or medical interventions.
  • Ability to maneuver people of varying weights and provide lifting, balanced support, and physical intervention when needed, including assisting people who may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.
  • Maintain mandatory training certifications and any additional certifications required by the program and Bridgewell policies.

Nice To Haves

  • At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Support people with activities of daily living and provide skills training during assigned hours.
  • Create opportunities for people to make decisions, develop skills, and foster independence.
  • Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable standards, and Bridgewell policies and procedures.
  • Assist people with medical, clinical, and financial needs.
  • Transport or accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for awake overnight shifts.
  • Assist people in accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP certifications, along with other program- or agency-mandated training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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