About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People supported may need physical assistance or accommodations. Staff receive specialized training for enhanced supervision or interventions, which may address behavioral support or enhanced medical care. Depending on the program, specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required. The schedule is Wednesday, Thursday, and Saturday from 9:00 p.m. to 9:00 a.m., totaling 36 hours per week, on an awake overnight shift. The position includes supporting independence and decision-making, addressing medical, clinical, and financial needs, transporting people to activities, maintaining required documentation, completing household tasks, and following applicable regulatory requirements and Bridgewell policies. Staff must maintain required training and certifications and may be assigned program safety or human-rights responsibilities. The role requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates must have a valid U.S. driver's license and at least one year of U.S. driving experience, and be able to drive a large or wheelchair van. The job also involves physical demands, including assisting people with movement and personal care, climbing stairs, and lifting or providing physical support as needed. Acceptable CORI results are required.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Ability to climb stairs and physically assist people with movement and personal care, including people weighing more than 200 pounds; lifting, balanced support, and physical intervention may be required.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned shifts.
  • Create opportunities for people supported to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people supported to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls according to guidelines for awake overnight shifts.
  • Assist people supported with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Maintain additional certifications and training required by the program and Bridgewell policies and procedures.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across Bridgewell programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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