About The Position

Bridgewell is seeking a Direct Support Professional to provide assistance to people with developmental, physical, and psychiatric disabilities in a residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Support may include physical assistance or accommodations, behavioral support, and enhanced medical care. Staff may need specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Sunday through Tuesday, 9:00 p.m. to 9:00 a.m., for 36 hours per week. The position includes overnight responsibilities, including conducting steady care calls. Staff maintain required training and certifications, complete program documentation, and follow applicable regulatory standards and Bridgewell policies. The role may also include responsibility as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The organization offers health benefits, paid time off, staff development opportunities, and additional compensation for on-call rotations. Employment requires acceptable CORI results. Bridgewell is an equal-opportunity employer.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for preparing clear and articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Ability to climb stairs and physically assist people served, including people weighing more than 200 pounds, with movement, bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
  • Ability to perform lifting or moving required to support activities of daily living.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned hours.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services according to applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for awake overnight shifts.
  • Help people served access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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