About The Position

Bridgewell’s Direct Support Professional provides assistance to people with developmental, physical, and psychiatric disabilities, based on the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living while managing in a home environment and in the community. People served may need physical assistance or accommodation. Staff receive specialized training and must pass it to provide enhanced supervision or interventions for people with multiple disabilities, which may include behavioral support or enhanced medical care. Depending on the program, specialized certifications or credentials and training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required. This is an awake overnight position scheduled Wednesday, Thursday, and Saturday from 9:00 p.m. to 9:00 a.m., for 36 hours per week. The role includes supporting daily living and independence, addressing medical, clinical, and financial needs, maintaining required records and certifications, and assisting people with community access and transportation. Employees may also have responsibility for a program safety or human rights role and must comply with applicable regulations and Bridgewell policies.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs; physically assist people served, including people often weighing more than 200 pounds; support movement and bathroom routines; assist with tub or shower entry and exit and wheelchair transfers; and provide physical, behavioral, or medical interventions when needed.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned shifts.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for awake overnight shifts.
  • Assist people served in accessing community resources and recreational opportunities.
  • Administer medications in accordance with MAP regulations, as applicable.
  • Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP requirements, and complete additional program-mandated training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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