About The Position

Bridgewell is a social and human services organization that supports people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. This includes daily intervention, supervision, and skills training in activities of daily living, while supporting people in home and community settings. People receiving services may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions, which may address behavioral support or enhanced medical care. Some roles may require specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Monday through Wednesday and Friday, 11:00 p.m. to 9:00 a.m., for 40 hours per week. The position includes support with daily living skills, promoting decision-making and independence, assistance with medical, clinical, and financial needs, transportation and community access, documentation, household duties, and compliance with relevant regulatory standards and agency policies. Awake overnight duties include conducting steady care calls as required by guidelines. Employees maintain required training and certifications and may serve in a program safety or human-rights role. The role requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. Employees must have a valid U.S. driver's license and at least one year of U.S. driving experience, and be able to drive a large and/or wheelchair van. Physical duties include assisting people with mobility and personal care, including people weighing more than 200 pounds, and may involve lifting, balanced support, and physical intervention. Acceptable CORI results are required.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills, including the ability to write clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Ability to climb stairs and physically assist people with movement and personal care, including people weighing more than 200 pounds; duties may involve lifting, balanced support, and physical intervention.
  • Acceptable CORI results according to Bridgewell policy.
  • Ability to receive and pass specialized training required for enhanced supervision or interventions.

Nice To Haves

  • A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training such as PABC or ABA techniques, or advanced training in autism, behavioral support, or healthcare, where required by the program.

Responsibilities

  • Provide support and assistance with activities of daily living and skills training, according to the assigned shift.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people receiving services with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for awake overnight shifts.
  • Assist people receiving services with accessing community resources and recreational opportunities.
  • Administer medications in accordance with MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program or agency training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across the organization's programs.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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