Direct Store Delivery (DSD) Teammate

Woods Supermarket•Buffalo, MO

About The Position

The Direct Store Delivery (DSD) Teammate receives, counts, and verifies the counts and cost of merchandise delivered to the store, maintains a clean and organized back room, and fills in as a grocery teammate when needed. The role also supports store guests and assists with stocking, cleaning, inventory, and other tasks necessary to provide products and services during busy periods. Teammates are expected to work with a positive attitude and truthful character, demonstrate D>E service and Hospitality 4, and contribute to a friendly, team-oriented environment. The work takes place inside the store, with extreme variations in temperature, dust, and humidity near the back door, compressors, coolers, and freezers. The job involves frequent and occasional physical activities and requires meeting the role’s physical capacity requirements, with or without reasonable accommodation.

Requirements

Basic mathematical ability, including adding, subtracting, multiplying, and dividing, and the ability to count.
Ability to give and receive complex verbal instructions and descriptions concerning store or department policies, procedures, and equipment use.
Ability to pass a pre-employment drug screen.
Stable work and educational history.
Ability to read and write English.
Ability to read instructions, merchandise labels, warehouse order codes, numbers, printed paper, and forms.
Ability to make judgments about merchandise placement, spatial relationships, merchandise ordering, case-opening procedures, and the extent of unsalable product damage.
Ability to open cases and stock products without damaging them.
Good interpersonal communication skills.
Ability to meet the job’s physical capacity requirements and safely perform the listed motions, with or without reasonable accommodation.
Teammates must be at least 18 years old to operate the pallet jack, forklift, and baler.
Teammates age 18 and older must safely handle and operate a case cutter, utility knife, forklift with proper certification, pallet jack, and compact baler.

Responsibilities

Greet guests, respond to questions and requests, and explain store policies courteously.
Prepare the back room for deliveries, unload trucks, and sort cases by aisle or pallet for stocking.
Keep the back room organized and clean; clean store floors, check-lanes, carts, restrooms, parking lot, and shelves.
Safely use cleaning equipment and chemicals.
Load stocking carts or pallets, transport cases to the sales floor, match case strips to shelf tags or stock, place merchandise in the designated shelf or display area, and face the front row of displays.
Follow store safety rules, protect the safety of self, guests, and co-workers, and immediately notify a supervisor of potential hazards.
Immediately remove broken containers and packing materials or boxes from the sales floor or guest pathways.
Perform tasks assigned by supervisors and managers, substitute for absent workers, and take on additional tasks as needed during peak periods.
Understand the operation, safety requirements, and restraints of a baler, case cutter, pallet jack, and forklift.
Count and record individual merchandise items for inventory.
Manually price-mark or label merchandise without a UPC code.
Move damaged, unsalable, and returnable products from shelves to the back room and sort them into bins or for return to the damage reclaim center.
Use proper case-opening and product-stacking techniques to prevent product damage.
Remove trash from aisles, operate the baler, place compacted bales on pallets, and load salvage onto trucks.
Change signs, light bulbs, tags, and shelf-display price markers.
Assist cashiers by bagging and carrying out purchases when necessary.