Direct Sales Representative- Residential

Astound Broadband•Lanham, MD
•Onsite

About The Position

The Direct Sales Representative represents Astound’s residential direct sales initiatives in the field across the Greater Maryland area. This face-to-face, door-to-door role focuses on gaining residential customers by discussing service needs, explaining solutions, providing quotes, and submitting sign-up orders. Approximately 90% of the work is in the field, including outdoor visits to potential customers. Compensation includes an annual base salary of $38,778.69 in Maryland and uncapped commissions. Total on-target earnings are $95,000, with the potential to exceed six figures based on performance. The role offers flexible scheduling, an adjusted quota during the ramp-up period, a protected territory, and training and mentoring. Astound provides internet, WiFi, mobile, and TV services, and invests in employee training, coaching, and development. Regular full-time employees are offered a comprehensive benefits package.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced, challenging environment.
  • Enjoy working outdoors in the field; approximately 90% of the work is in the field.
  • Excellent communication, relationship-building, organizational, presentation, and influence skills.
  • Positive, creative, and persuasive personality.
  • Motivated self-starter who is comfortable working autonomously.
  • Detail-oriented, with highly developed organizational and time-management skills.
  • Sales-quota driven.
  • Valid driver’s license and reliable transportation.

Responsibilities

  • Obtain new customers in residential settings through professional, face-to-face interactions with residents, property management groups, and referral sources.
  • Aggressively pursue leads provided daily.
  • Understand the unique elements of assigned properties within the portfolio.
  • Distribute marketing materials, facilitate strategic marketing campaigns, and build Astound brand awareness.
  • Review and understand property contract language, service levels, restrictions, and obligations.
  • Understand customer needs and articulate solutions.
  • Attend mandatory sales meetings.
  • Report sales statistics accurately and promptly to management.
  • Stay up to date on competitors’ activities in the market.
  • Visit potential customers at their residences to discuss service needs, provide quotes, and submit sign-up orders.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement plan with employer match.
  • Medical, dental, vision, life, and short-term disability insurance options.
  • Paid time off/vacation starting at 80 hours per year, increasing with tenure.
  • 40 hours of floating holiday time per year.
  • Seven paid holidays per year.
  • Paid sick leave, with hours varying based on state and local laws.
  • Tuition reimbursement program.
  • Employee discount program.
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