Direct Sales Representative- Residential

Astound Broadband • Lanham, MD

8d • Onsite

About The Position

The Direct Sales Representative represents Astound’s residential direct sales initiatives in the field across the Greater Maryland area. This is a face-to-face, door-to-door role focused on acquiring residential customers and helping residents understand available services. Approximately 90% of the work is in the field. The position offers a base salary of $38,778.69 annually, uncapped commissions, and total on-target earnings of $88,000, with the potential to exceed six figures through strong performance. Flexible scheduling, an adjusted quota during the ramp-up period, a protected territory, and training and mentoring are provided.

Astound is a provider of internet, WiFi, mobile, and TV services, as well as fiber infrastructure and internet solutions for businesses. The company describes its mission as taking care of customers and one another, following through on commitments, and having fun. It emphasizes employee training, coaching, growth, and an inclusive workplace.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced, challenging environment.
• Comfort working outdoors and in the field; approximately 90% of the work is in the field.
• Excellent communication, relationship-building, organizational, presentation, and influence skills.
• Positive, creative, and persuasive personality.
• Motivated self-starter who is comfortable working autonomously.
• Detail-oriented, with highly developed organizational and time-management skills.
• Sales-quota driven.
• Valid driver’s license and reliable transportation.

Responsibilities

• Obtain new residential customers through professional, face-to-face interactions with residents, property management groups, and other referral sources.
• Aggressively pursue leads provided daily.
• Understand the unique elements of assigned properties within the portfolio.
• Distribute marketing materials, facilitate strategic marketing campaigns, and build Astound brand awareness.
• Review and understand property contract language, service levels, restrictions, and obligations.
• Understand customer needs and articulate service solutions.
• Visit potential customers at their residences to discuss service needs, provide quotes, and take sign-up orders.
• Attend mandatory sales meetings.
• Report sales statistics accurately and promptly to management.
• Stay up to date on competitors’ activities in the market.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan with employer match.
• Medical, dental, vision, life, and short-term disability insurance options.
• Paid time off/vacation starting at 80 hours per year, increasing with tenure.
• 40 hours of floating holiday per year.
• Seven paid holidays per year.
• Paid sick leave, with hours varying by state and local laws.
• Tuition reimbursement program.
• Employee discount program.
• Flexible scheduling.
• Adjusted quota during the ramp-up period.
• Protected territory with training and mentoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED