Direct Sales Associate - Chillicothe, OH

Interstate Gas Supply • Cincinnati, OH

2d • Onsite

About The Position

As a Home Energy Consultant, Retail, the Direct Sales Associate acquires new customers and promotes products at a retail location. The associate becomes a subject matter expert on the company’s offerings and uses proven sales techniques to build customer relationships. The full-time role offers a base salary, uncapped commissions, competitive benefits, and opportunities for personal and professional growth.

The position represents Just Energy or IGS Energy in retail stores, helping customers explore natural gas, electricity, and alternative energy products through a consultative sales approach. The associate works with customers and retail colleagues to meet sales objectives and provide an exceptional customer experience. The role involves second-shift hours, including evenings, holidays, and weekends as needed, and requires reliable transportation to job and training sites.

Requirements

• Highly motivated to sell, with strong customer service, retention, and sales-closing skills.
• Demonstrated understanding of the business, commitment to company values, and commitment to continuous learning and development.
• Exceptional interpersonal skills and professionalism, with the ability to connect with diverse customers and colleagues.
• Patience and a consistently positive attitude, including the ability to identify and overcome customer objections.
• Strong negotiation and closing skills with an emphasis on education.
• Ability to interpret, analyze, and evaluate information related to selling techniques.
• Time-management and multitasking skills.
• Ability to work independently and maintain a flexible schedule to meet performance expectations.
• High school diploma or equivalent experience in retail or a related field is preferred.
• Previous experience in sales, customer retention, or account management.
• Flexibility to work second-shift hours, including evenings, holidays, and weekends as needed.
• Reliable transportation to and from the job and training sites.
• Must be authorized to work in the United States on a full-time basis; current or future sponsorship is not available.
• Ability to stand for extended periods at a booth in a retail location; regularly sit, stand, and walk; operate an iPad; and occasionally lift up to 10 pounds.

Nice To Haves

• High school diploma or equivalent experience in retail or a related field is preferred.

Responsibilities

• Represent Just Energy or IGS Energy at retail stores to acquire and retain customers while providing an exceptional customer experience.
• Use a consultative selling approach to identify customers’ needs and recommend natural gas, electricity, and alternative energy products.
• Consistently pursue sales objectives and follow established departmental goals, policies, and procedures.
• Use listening and negotiation skills to address objections or skepticism, build customer confidence, and maintain interest and professionalism.
• Develop collaborative working relationships with sales representatives, retail store managers, and retail employees.
• Learn and demonstrate a full understanding of current product programs and offerings, and communicate clearly to help customers make informed decisions.

Benefits

• Comprehensive medical coverage, including free telehealth.
• Dental and vision coverage.
• Employer health savings account contributions.
• Headspace and free mental healthcare visits for employees and dependents.
• Family planning support through Maven, including fertility, adoption, and surrogacy services.
• Paid family and caregiver leave.
• 401(k) plan with company match.
• Financial wellbeing tools.
• Paid time off and paid leaves.
• Tuition reimbursement.
• Employee hardship fund and additional perks.
• Base salary and uncapped sales commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED