Direct Sales Associate- Sandusky, OH
About The Position
As a Home Energy Consultant, Retail, the Direct Sales Associate acquires new customers and promotes a variety of energy products at a retail location. The associate becomes a subject matter expert on the offerings and uses proven sales techniques to build customer relationships. This is a full-time role with a base salary, uncapped commissions, competitive benefits, and opportunities for personal and professional growth. The associate represents Just Energy or IGS Energy in retail stores, providing an exceptional customer experience while acquiring and retaining customers. Using a consultative approach, the associate identifies customer needs and recommends natural gas, electricity, and alternative energy products. The role involves achieving sales objectives, explaining current programs and offerings, addressing customer objections, and building collaborative relationships with sales representatives and retail staff. The position is based at a booth in a retail location. Employees must be able to stand for extended periods and regularly sit, stand, and walk; use an iPad; and occasionally lift up to 10 pounds. A flexible schedule is required, including second-shift hours, evenings, holidays, and weekends as needed. Reliable transportation to and from the job and training sites is required. Applicants must be authorized to work in the United States on a full-time basis; sponsorship is unavailable.
Requirements
- Highly motivated to sell, with strong customer service, customer retention, and sales-closing skills.
- Understanding of the business, commitment to company values, and willingness to engage in continuous learning and development.
- Strong interpersonal skills and professionalism, including the ability to connect with diverse customers and colleagues.
- Patience and a consistently positive attitude, with the ability to identify and overcome customer objections.
- Strong negotiation and closing skills with an emphasis on customer education.
- Ability to interpret, analyze, and evaluate information related to selling techniques.
- Time-management and multitasking skills.
- Ability to work independently and maintain a flexible schedule to meet performance expectations.
- Previous experience in sales, customer retention, or account management.
- Reliable transportation to and from the job and training sites.
- Authorization to work in the United States on a full-time basis; current or future sponsorship is not available.
- Ability to stand for extended periods and regularly sit, stand, and walk; use hands and fingers to operate an iPad; and occasionally lift up to 10 pounds.
- Flexibility to work second-shift hours, including evenings, holidays, and weekends as needed.
Nice To Haves
- High school diploma or equivalent experience in retail or a related field.
Responsibilities
- Represent Just Energy or IGS Energy in retail stores to acquire and retain customers by providing an exceptional customer experience.
- Use consultative selling to identify customer needs and recommend natural gas, electricity, and alternative energy products.
- Achieve sales objectives and follow departmental goals, policies, and procedures.
- Use listening and negotiation skills to build customer confidence, generate excitement, maintain interest, and address objections or skepticism.
- Develop collaborative working relationships with sales representatives, retail store managers, and retail employees.
- Learn and demonstrate a thorough understanding of current product programs and offerings, and communicate clearly to help customers make informed decisions.
Benefits
- Medical coverage, free telehealth, dental and vision coverage, and employer contributions to a health savings account.
- Headspace and free mental healthcare visits for employees and their dependents.
- Paid family and caregiver leave, plus fertility, adoption, and surrogacy services through Maven.
- 401(k) plan with company match and access to financial wellbeing tools.
- Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and additional perks.
- Base salary and uncapped sales commissions and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
