Direct Sales Associate- Sandusky, OH

Interstate Gas Supply•Cleveland, OH
•Onsite

About The Position

As a Home Energy Consultant, Retail, the Direct Sales Associate acquires new customers and promotes products within a retail location. The associate becomes a subject matter expert on the company’s offerings and uses consultative sales techniques to build customer relationships and recommend energy products. The role is full-time, with a base salary and uncapped commissions, and offers opportunities for personal and professional growth.

Requirements

  • Strong motivation to sell, with excellent customer service, customer retention, and sales-closing skills.
  • Understanding of the business, commitment to company values, and willingness to pursue continuous learning and development.
  • Exceptional interpersonal skills and professionalism, including the ability to connect with diverse customers and colleagues.
  • Patience and a consistently positive attitude, with the ability to identify and overcome customer objections.
  • Strong negotiation and closing skills, with an emphasis on educating customers.
  • Ability to interpret, analyze, and evaluate information related to selling techniques.
  • Time-management and multitasking skills.
  • Ability to work independently and maintain a flexible schedule to meet performance expectations.
  • High school diploma or equivalent experience in retail or a related field is preferred.
  • Previous experience in sales, customer retention, or account management.
  • Flexibility to work second-shift hours, including evenings, holidays, and weekends as needed.
  • Reliable transportation to and from the job and training sites.
  • Must be authorized to work in the United States on a full-time basis; current or future sponsorship is not available.

Nice To Haves

  • High school diploma or equivalent experience in retail or a related field is preferred.

Responsibilities

  • Represent Just Energy or IGS Energy at retail stores to acquire and retain customers while providing an exceptional customer experience.
  • Use a consultative selling approach to understand customers’ needs and recommend natural gas, electricity, and alternative energy products.
  • Achieve sales objectives and follow departmental goals, policies, and procedures.
  • Use listening and negotiation skills to address objections or skepticism while maintaining professionalism and customer interest.
  • Build collaborative working relationships with sales representatives, retail store managers, and retail employees.
  • Learn and demonstrate understanding of current product programs and offerings, and clearly communicate information to help customers make informed decisions.

Benefits

  • Medical coverage, including free telehealth, dental and vision coverage, and employer health savings account contributions.
  • Headspace support and free mental healthcare visits for employees and dependents.
  • Family-planning support through Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
  • 401(k) plan with company match and access to financial wellbeing tools.
  • Paid time off, tuition reimbursement, paid leaves, an employee hardship fund, and additional perks.
  • Base salary and uncapped sales commissions.
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