Direct Sales Associate - Chillicothe, OH

IGS Energy•Cincinnati, OH

4d•$55,000 - $100,000•Onsite

About The Position

As a Home Energy Consultant, Retail, the Direct Sales Associate acquires new customers and promotes a variety of products within a retail location. The associate becomes a subject matter expert on the company’s offerings and uses proven sales techniques to build customer relationships. The role is full-time and offers a base salary, uncapped commissions, and opportunities for personal and professional growth. The associate represents Just Energy or IGS Energy in retail stores, providing an exceptional customer experience while acquiring and retaining customers. Using a consultative sales approach, the associate identifies customer needs and recommends natural gas, electricity, and alternative energy products. The position requires meeting sales objectives, explaining current programs and offerings, handling objections professionally, and working collaboratively with retail staff and other representatives. The job involves standing for extended periods at a booth in a retail location, with regular sitting, standing, and walking. The employee uses an iPad and may occasionally lift up to 10 pounds. A flexible schedule is required, including second-shift hours, evenings, holidays, and weekends as needed. Reliable transportation to and from the job and training sites is required. Applicants must be authorized to work in the United States on a full-time basis; sponsorship is not available.

Requirements

Highly sales-motivated, with strong customer service, customer retention, and sales-closing skills.
Understanding of the business, commitment to company values, and dedication to continuous learning and development.
Exceptional interpersonal skills and professionalism, with the ability to connect with diverse customers and colleagues.
Patience and a consistently positive attitude, including the ability to identify and overcome customer objections.
Strong negotiation and closing skills with a focus on educating customers.
Ability to interpret, analyze, and evaluate information related to selling techniques.
Time-management and multitasking skills.
Ability to work independently and maintain a flexible schedule to meet performance expectations.
Previous experience in sales, customer retention, or account management.
Flexibility to work second-shift hours, including evenings, holidays, and weekends as needed.
Reliable transportation to and from job and training sites.
Authorization to work in the United States on a full-time basis; current or future sponsorship is not available.

Nice To Haves

High school diploma or equivalent experience in retail or a related field is preferred.

Responsibilities

Represent Just Energy or IGS Energy in retail stores to acquire and retain customers by providing an exceptional customer experience.
Use a consultative selling approach to discover customers’ needs and recommend natural gas, electricity, and alternative energy products.
Consistently achieve sales objectives and follow departmental goals, policies, and procedures.
Use listening and negotiation skills to build customer confidence and interest and to respond to objections or skepticism professionally.
Develop collaborative working relationships with other sales representatives, retail store managers, and retail employees.
Learn and demonstrate a full understanding of current product programs and offerings, and clearly communicate information to help customers make informed decisions.