Direct Care Supervisor

HOUSING FAMILIES INC•Malden, MA

4d•Onsite

About The Position

The Direct Care staff will provide daily oversight to the patients of the Lynn Community Health Center’s Respite Care Center, ensure the program is welcoming and safe, and operates in a manner consistent with Housing Families values.

Requirements

Demonstrated timely and consistent work history
Ability to walk up and down stairs quickly in an emergency.
Ability to maintain boundaries and confidentiality.
Ability to communicate effectively in English both verbally and in writing.
Ability to work as part of a team.
Ability to follow program guidelines on safety, handling emergencies, etc.
Well-developed assessment skills and crisis management responses.
Prior experience in a Direct Care or Supportive Services Role.
Must be able to work available shifts: 8am-4pm, 4pm-12am, 12am-8am daily.
Must have unrestricted work authorization to work in the United States
Must be 18 years or older

Nice To Haves

Prior experience working in a medical facility is a plus.

Responsibilities

Engage with all patients and staff in a friendly, professional manner.
Conduct walkthroughs and assess each patient for their overall wellbeing and report any concerns about wellbeing immediately.
Manage the RCC milieu to maintain a safe living environment.
Organize and prepare meals daily.
Manage daily washing and distribution of laundry and linens.
Perform medication observation in accordance with RCC procedures.
Respond to questions and concerns from patients in a professional and respectful manner and communicate their feedback to the appropriate staff.
Follow established procedures and policies related to patients and RCC operations ensuring a respectful and inclusive atmosphere.
Regularly inventory supplies for RCC.
Maintain all public areas (offices, stairs, hallways, etc.) in a clean, orderly manner.
Address emergency situations as necessary and provide skillful de-escalation.
Follow all agency and RCC guidelines related to security, safety, and confidentiality.
Attend and participate in staff meetings and all required HFI and RCC training.
Meet weekly with Supervisor and address any job-related issues and receive feedback and support.
Review all log entries and new memos posted daily.
Log all relevant information in the appropriate format in daily log(s).
Submit accurate timesheets on a timely basis.
Perform other related duties as needed or as directed.