Direct Care Coach

Wellspring Living•Atlanta, GA

4d•Onsite

About The Position

The Direct Care Coach provides daily care and supervision for participants in Wellspring Living’s Women’s Residential Program. The role helps create a supportive environment and works with therapeutic, educational, and life skills staff to advance organizational and individual participant goals. Care is provided in a culturally competent manner for participants with trauma histories and without regard to personal characteristics or beliefs. The position is hourly and non-exempt, works Sunday through Thursday from 5 p.m. to midnight, and is based in Duluth, Georgia.

Requirements

High school diploma or GED.
At least one year of related experience in residential direct care support for relevant populations.
Strong administrative and organizational skills.
Computer skills, including proficiency in Microsoft Office Suite (Word and Outlook) and Google Workspace (Gmail, Google Calendar, and Google Docs).
Valid driver’s license, maintained throughout employment.
Successfully complete pre-employment background checks, including criminal history, fingerprinting, and drug testing; continued employment is subject to ongoing compliance with these checks.
Provide references: at least two professional and one personal, attesting to the candidate’s capability to perform the role and suitability to work with or around children and vulnerable populations.
Ability to lift objects up to 25 pounds and work for long periods at a computer.
Ability to undertake moderate local travel for program and training needs and occasional travel beyond the metro Atlanta area.
Demonstrate analysis, evaluation, and objective critical thinking; initiative in administration and organization; time management across multiple priorities; communication and collaboration; discretion and confidentiality; and relationship management with staff, volunteers, residents, vendors, and partners.

Nice To Haves

Associate’s degree or higher in a behavioral or social science field.

Responsibilities

Follow the daily program schedule and participate in activities.
Model a strength-based approach in interactions with participants and staff.
Collaborate with program leaders to develop and implement participant support, personal growth, and development plans.
Safely transport participants to appointments and activities using organization vehicles, and assist with vehicle maintenance and safety.
Complete and document hourly house checks during sleeping hours and room checks for participants identified as potentially dangerous to themselves.
Lead evening and weekend enrichment activities and psycho-educational groups based on participant needs and interests.
Support facility and security standards by participating in safety drills and planning.
Support medication oversight, administer random drug screens, and document medication use in accordance with protocol.
Attend mandatory trainings and staff meetings and apply trained skills, including the strength-based approach.
Complete effective documentation, including balanced living tracking sheets in the Electronic Health Record system.
Conduct safety checks, maintain home cleanliness, and teach daily living skills such as personal hygiene, laundry, and cleaning.
Complete accurate and detailed daily shift logs, room check sheets, balanced living sheets, and medication logs.
Maintain flexibility when possible to address coverage needs or emergencies.
Follow program policies, procedures, and guidelines.
Provide care without regard to participants’ race, gender, sexuality, ethnicity, or religious or spiritual beliefs, and provide culturally competent care to participants with trauma histories.