Dining Services Director

Harmony Senior Services•Glasgow, KY

20h•Onsite

About The Position

The Dining Services Director supervises all aspects of food service for the community, including hiring, training, supervising, and evaluating staff. The director maintains clean kitchen, dining, and storage areas and ensures equipment is clean and in good working order. The role requires knowledge of relevant policies and procedures, current health laws and regulations, and food-service sanitation standards. The director oversees meal preparation and service for residents, associates, and guests; develops monthly menus that meet residents’ dietary needs; ensures meals and snacks are served appropriately and on schedule; and maintains copies of menus as served for at least three months. The director orders food, supplies, and equipment through approved vendors, maintains accurate inventory, controls portions, and keeps food, supplies, and labor within budget. The role also involves learning residents’ dietary needs and preferences, monitoring changes in diet orders or abilities, and recognizing the special dietary needs of residents in Harmony Square. The director provides customer service, protects resident confidentiality, conducts monthly food committee meetings, supports marketing functions, and develops preventative maintenance practices for dining-services equipment with the Maintenance Supervisor. The position includes staff meetings, in-service training, and potentially training other staff members.

Requirements

Must possess a Food Service Manager Certificate and/or meet all regulatory requirements necessary to hold a position as Food Service Manager.
Working knowledge of ordering, storing, preparing, and serving food in a food-service environment; senior-care experience is preferred.
High school graduate.
Experience in dining services with management or leadership experience.
ServSafe Certified.
Strong customer-service skills and ability to communicate effectively with residents, visitors, staff, and the management team.
Willingness and ability to work a flexible schedule, including weekends and holidays.
Good leadership and supervisory skills.
Knowledge and understanding of the nutritional needs and challenges of assisted-living residents.
Ability to sit, stand, bend, and walk intermittently during the workday.
Ability to lift 50 pounds regularly, or at least eight times per shift, and carry heavy objects up to 20 feet.
Strong organizational skills and ability to multitask.
Must maintain a neat and clean public appearance.

Nice To Haves

Experience in a senior-care food-service environment.

Responsibilities

Supervise food-service operations for the community, including hiring, training, supervising, and evaluating dining-services staff.
Maintain cleanliness of kitchen, dining, and storage areas and ensure equipment is clean and in good working order.
Maintain knowledge of applicable policies, procedures, health laws, and city, county, and state regulations.
Direct and assist with preparing and serving meals to residents, associates, and guests.
Ensure food is prepared, stored, handled, and served in compliance with policies and sanitation standards.
Prepare monthly menus suitable for residents’ dietary needs and ensure menus are followed.
Ensure meals are served on schedule, with no more than 14 hours between the evening meal and breakfast, and make a nutritious evening snack available to residents who want one.
Keep copies of menus as served for at least three months and prepare and post menus in the kitchen.
Ensure food-service areas and equipment meet or exceed applicable sanitation requirements and community standards.
Order raw food, supplies, and equipment through approved vendors and maintain accurate inventory.
Maintain food, supply, and labor costs within budget and control food portions.
Manage the food-service department in accordance with personnel policies.
Observe amounts of food consumed.
Develop and maintain a preventative maintenance program for dining-services equipment with the Maintenance Supervisor.
Attend required staff meetings and in-services.
Meet with new residents within four days of move-in and become familiar with their dietary requests, orders, abilities, likes, and dislikes.
Monitor changes to residents’ diet orders or abilities and recognize special dietary needs, including those of Harmony Square residents; train staff to identify these needs and ensure appropriate food offerings.
Provide excellent customer service to residents, visitors, and staff, and follow confidentiality policies regarding resident information.
Conduct monthly food committee meetings with resident representatives.
Plan, organize, assist with, and supervise dining-services activities that support marketing functions.
Set up and conduct in-service educational training for dining-services staff and, as assigned, other staff members.