DINING SERVICES DIRECTOR
About The Position
The Director of Dining Services leads the successful operation of Dining Services and manages client satisfaction through efficient, cost-effective operations that meet or exceed expectations. The role is responsible for foodservice activities including retail, cafeteria, and catering services; quality improvement; sanitation; infection control; and client-related activities. The director oversees salaried managers and hourly associates, manages the account, and handles hiring, training, performance management, and workplace concerns. The position also prepares and manages the annual budget, completes required operational reports, and oversees and participates in food and beverage preparation and service in accordance with company standards, HACCP and OSHA guidelines, sanitation and safety practices, and portion-control requirements.
Requirements
- Five to seven years of direct foodservice operational management experience, including inventory and purchasing knowledge and control.
- Strong knowledge of food and catering trends, with a focus on quality, production, sanitation, food-cost controls, and presentation.
- Strong supervisory, leadership, management, and coaching skills.
- Strong written and verbal communication skills, with the ability to communicate with management, clients, customers, and associates.
- Excellent financial, budgetary, accounting, and computational skills.
- Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet.
- ServSafe® certification.
Nice To Haves
- Bachelor of Science degree in Food Services Technology/Management or a related field, or an associate degree plus four years of directly related experience.
- Previous P&L accountability or contract-managed service experience.
Responsibilities
- Manage salaried managers and hourly associates in the Food Service Department.
- Oversee the overall direction, coordination, and evaluation of the account.
- Interview, hire, and train associates; plan, assign, and direct work; appraise performance; reward and discipline associates; and address complaints and resolve problems.
- Prepare and manage the annual budget.
- Use company systems to complete required daily, weekly, and monthly reports, including inventory, cash reports, production records, and payroll/timekeeping.
- Oversee and participate in food and beverage preparation and service in accordance with company standards for preparation, presentation, sanitation, safety, HACCP and OSHA guidelines, and portion control.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Flexible time off
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for paid and/or unpaid time off benefits under applicable laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
