Dining Services Director

Asbury Village • Greendale, WI

16d

About The Position

HARBOUR VILLAGE is seeking a hospitality-focused Director of Culinary Services to provide full-scope, hands-on management of the Community’s Culinary Services Department. The role is responsible for maintaining high-quality service and cleanliness and serves as a key member of the Community’s management team. The Director follows policies and procedures and upholds the Community’s mission, philosophy, and values, as well as the Company’s vision, principles, and Hospitality Promises.

The Director develops and maintains an upscale culinary services program that supports a positive customer experience, oversees department staff and operations, and plans and delivers menu programs that meet nutritional and dietary criteria. The position also has direct cooking, serving, and dishwashing duties as needed, manages to budgetary guidelines, and evaluates resident feedback and food service quality to improve operations. Business decisions and employee engagement are expected to support revenue and occupancy.

Requirements

• Associate or bachelor’s degree.
• Successful completion of a recognized food safety course.
• At least five years of experience as an executive chef or chef in a hotel, restaurant, club, or similar employment.
• At least three years of experience in administration and management of food service systems.

Nice To Haves

• Culinary arts program degree preferred.
• Senior living community experience preferred.

Responsibilities

• Develop and maintain a comprehensive, professional, upscale culinary services program that creates and maintains a positive experience for customers.
• Supervise the Culinary Services Department in accordance with organizational policies and applicable laws, including interviewing and hiring, planning and assigning work, directing employees, appraising performance, and rewarding or disciplining employees.
• Research, plan, develop, produce, and serve menu cycle programs that comply with required nutritional and dietary criteria and local regulations; correctly prepare diets according to policies and procedures.
• Meet or exceed established budgetary and financial guidelines.
• Perform hands-on cooking, serving, and dishwashing as necessary.
• Ensure staff are professional, trained, properly uniformed, and talented.
• Periodically visit residents to evaluate food service quality, quantity, temperature, and appearance, and conduct evaluations and revise operations or procedures to improve food service.
• Support a culture in which business decisions and employee engagement contribute to top-line revenue and occupancy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree