DINING SERVICES DIRECTOR

Compass Group•Chicago, IL
•$74,000 - $78,000

About The Position

The Dining Services Director manages the food service program for a senior living community, leads the teams within assigned accounts, and oversees overall operations. The role provides planning and direction to achieve operational and financial goals, comply with applicable regulations, maintain strong client relationships, and fulfill the mission of feeding residents.

Requirements

  • Bachelor's degree.
  • At least three years of management experience; foodservice, hospitality management, plant operations management, environmental services, laundry, or another support services area is preferred.
  • Strong computer skills and proficiency with Microsoft Office and POS software.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Foodservice management experience and a proven record of success, ideally in senior living.
  • Proven ability to lead a business and team, with strong customer service and business and financial acumen.
  • Strong initiative, critical thinking, ownership, communication, multitasking, prioritization, and organizational skills.
  • An inclusion mindset and a proactive, positive, professional, and resilient approach.

Responsibilities

  • Lead the Chef/manager and dietician in creating menus and promoting resident engagement.
  • Develop self and account teams to build strong client relationships and achieve key performance indicators, including profitability, safety, and engagement.
  • Foster a culture of transparency, understanding, education, safety, and accountability.
  • Represent TouchPoint Support Services within the district and community, including attending key client and community events.
  • Meet or exceed client needs, support account retention, identify cross-selling opportunities, and assist with rebids as directed.
  • Support functional areas including safety, marketing, nutrition, and culinary operations.
  • Ensure adherence to local, state, federal, and company policies, and conduct unit audits for areas such as food storage and sanitation.
  • Own account financial results and support accurate reporting, forecasting, and budgeting.
  • Ensure consistent and fair administration of policies and procedures.

Benefits

  • Medical, dental, vision, life and AD, and disability insurance.
  • Retirement plan.
  • Paid time off, paid parental leave, holiday time off (varies by site/state), and personal leave.
  • Associate Shopping Program and Discount Marketplace.
  • Health and Wellness Programs.
  • Identity Theft Protection and Pet Insurance.
  • Commuter Benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable laws.
  • Bonus.
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