Dining Services Associate

Elderwood•Waverly, NY

11d

About The Position

Dining Services Associates help promote residents’ health and wellbeing through food and beverage preparation, meal service, and sanitation of the kitchen and equipment. They support a positive resident experience while following applicable regulations, department policies, safety requirements, and standards of practice. The role involves regular interaction with residents, coworkers, visitors, and supervisors, and requires intermediate or more advanced English-language reading, writing, speaking, and comprehension skills to support safe work and communication.

Requirements

At least 16 years of age.
Employment certificate or permit required for applicable individuals.
Prior customer service experience.
ServSafe certification or willingness to obtain it.
Physical stamina for constant activity.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

High school diploma or equivalent preferred.
Prior food service, hospitality, serving, or restaurant experience desired.

Responsibilities

Assist with preparing and delivering meals to residents according to department policy and assigned duties.
Follow residents’ diet orders, texture and consistency modifications, and menu preferences when preparing and serving food and beverages.
Perform assigned duties during scheduled shifts in accordance with safety regulations and standards of practice.
May serve meals in dining areas according to seating charts and instructions on resident tray tickets.
Assist with care and maintenance of the kitchen environment and equipment.
Contribute to and participate in facility and department staff meetings and in-services.
May communicate with residents and family members about meal-service quality.
Use the electronic timekeeping system as directed.
Arrive on time, attend regularly, and work as scheduled.
Follow the facility dress code, including wearing a name tag at all times.
Follow policies and procedures for electronic devices, computers, and tablets.
Support and abide by Elderwood’s Mission, Vision, and Values.
Abide by Elderwood’s business code of conduct, compliance policies, and HIPAA policies.
Perform other duties as assigned by a supervisor, management staff, or Administrator.