Dining Services Associate

Elderwood•City of Lockport, NY
•$18

About The Position

Elderwood at Lockport is hiring a Dining Services Associate to help care for residents by providing healthy, delicious meals. Dining Services Associate team members support residents’ health and wellbeing through food and beverage preparation, meal service, and kitchen and equipment sanitation. The role also helps create a positive resident experience while following applicable regulations. This is a full-time position with an 11 a.m.–7 p.m. schedule and a weekend rotation available. The position requires regular interaction with residents, coworkers, visitors, and supervisors, and requires the ability to read, write, speak, and understand English at an intermediate or more advanced level to support communication and safety.

Requirements

  • Must be at least 16 years of age.
  • Employment certificate or permit required for applicable individuals.
  • Prior customer service experience.
  • ServSafe certification or willingness to obtain it.
  • Physical stamina necessary for constant activity.
  • Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior food service, hospitality, serving, or restaurant experience desired.

Responsibilities

  • Assist with preparing and delivering meals to residents according to department policy and assigned position.
  • Follow residents’ diet orders, texture and consistency modifications, and menu preferences when preparing and serving food and beverages.
  • Perform assigned duties during scheduled shifts in accordance with safety regulations and standards of practice.
  • May serve meals to residents in dining areas according to seating charts and instructions on resident tray tickets.
  • Assist with care and maintenance of the kitchen environment and equipment.
  • Contribute to and actively participate in facility and department staff meetings and in-services.
  • May communicate with residents and family members about meal service quality.
  • Use the electronic timekeeping system as directed.
  • Arrive at work on time, attend regularly, and work as scheduled.
  • Follow the facility dress code, including wearing a name tag at all times.
  • Follow policies and procedures for electronic devices, computers, and tablets.
  • Support and abide by Elderwood’s Mission, Vision, and Values.
  • Abide by Elderwood’s business code of conduct, compliance policies, and HIPAA policies.
  • Perform other duties as assigned by a supervisor, management staff, or Administrator.
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