Dining Services Associate

Elderwood•Waverly, NY

About The Position

Dining Services Associate (DSA) team members help support residents’ health and wellbeing through food and beverage preparation, meal service, and sanitation of the kitchen and equipment. The role also contributes to a positive resident experience while following applicable regulations, safety standards, department policies, and standards of practice. The position requires regular interaction with residents, coworkers, visitors, and supervisors. Employees must be able to read, write, speak, and understand English at an intermediate or more advanced level to support safe work and communication. A high school diploma or equivalent is preferred.

Requirements

Must be at least 16 years of age.
Employment certificate or permit required for applicable individuals.
Prior customer service experience.
ServSafe certification or willingness to obtain it.
Physical stamina necessary for constant activity.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

High school diploma or equivalent preferred.
Prior food service, hospitality, serving, or restaurant experience desired.

Responsibilities

Assist with preparing and delivering meals to residents according to department policy and position assignment.
Follow residents’ diet orders, texture and consistency modifications, and menu preferences when preparing and serving food and beverages.
Perform the responsibilities of the designated position assignment during scheduled shifts in accordance with safety regulations and standards of practice.
May serve meals in dining areas according to seating charts and instructions on resident tray tickets.
Assist with care and maintenance of the kitchen environment and equipment.
Contribute to and actively participate in facility and department staff meetings and in-services.
May communicate with residents and family members about meal service quality.
Use the electronic timekeeping system as directed.
Arrive on time, attend work regularly, and work as scheduled.
Follow the facility dress code, including wearing a name tag at all times.
Follow policies and procedures concerning electronic devices, computers, and tablets.
Support and abide by Elderwood’s Mission, Vision, and Values.
Comply with Elderwood’s business code of conduct, compliance policies, and HIPAA policies.
Perform other duties as assigned by a supervisor, management staff, or Administrator.