Dining Services Associate

Commonwealth Senior Living at the Ballentine•Norfolk, VA

About The Position

The Dining Services Associate assists the Dining Services Director in creating and delivering the community’s dining services program. The role provides friendly, responsive service to create an exceptional and memorable dining experience for residents, while demonstrating Commonwealth Senior Living’s core values. The associate prepares and serves meals safely and in accordance with public health regulations and sanitation requirements, maintains a clean and safe work environment, and supports daily dining-room preparation and equipment care. The role also includes receiving and storing stock, following cleaning procedures when mechanical equipment is unavailable, and performing other duties as directed. Associates are expected to model the company’s core values and help create and drive a sales culture.

Requirements

  • Certification in a Food Handlers Course or equivalent.
  • Previous experience in the food service industry.
  • Ability to read and write English.
  • Willingness and ability to learn new tasks.
  • Availability to work varied shifts and weekends.
  • Ability to lift heavy objects and stand and walk short distances throughout the day.
  • Ability to tolerate heat from the kitchen.
  • Must be free of communicable diseases.

Responsibilities

  • Prepare and serve nutritious meals safely and sanitarily in accordance with public health regulations and the Sanitation Code.
  • Be familiar with Hazard Analysis Critical Control Point (HACCP) and Workplace Hazardous Materials Information System (WHMIS).
  • Maintain a clean, safe working environment through safe work habits, proper hand-washing techniques, and routine cleaning.
  • Serve attractive, nutritious meals in a pleasant and respectful manner, mindful of residents’ special needs.
  • Use department equipment safely and clean, sanitize, and maintain it according to cleaning schedules.
  • Prepare dining rooms daily by setting tables, pouring beverages, and clearing and cleaning dishes.
  • Put away received stock according to required procedures.
  • Follow cleaning procedures when mechanical equipment is unavailable, such as during a power failure.
  • Perform other duties as directed by the Dining Services Director and other duties as assigned.
  • Model the company’s core values and ensure personnel exemplify those values.
  • Create and drive the sales culture.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Short-term and long-term disability options
  • 401(k) retirement savings plan
  • Paid time off
  • Employee assistance program
  • Additional voluntary benefits
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