Dining Service Director

Brightview Senior Living, LLC•Wayne, PA

About The Position

The Dining Services Director at a Brightview community leads and coaches dining associates and advocates for residents. The role manages the day-to-day dining services operation while working to provide residents with exceptional service, delicious food, and engaging dining options. The director builds, develops, and manages the community’s dietary associates and establishes communication with the team, residents, families, and guests to support excellent care and nutrition. During meal service, the director maintains a visible and approachable presence, engages with residents, and gathers feedback from residents and families about menu preferences, dining experiences, and satisfaction. The position also supports the dining services budget, develops vendor relationships, and ensures kitchen and dining areas are maintained in a clean and safe condition. The director works with the team to prepare meals, collaborates with other departments on community marketing and public relations, and may support special projects and assignments at other Brightview communities. This is a role on the community leadership team with the opportunity to positively affect residents’ quality of life.

Requirements

At least 2 years of food service management experience in the hospitality field; the posting states a range of 2–4 years.
Demonstrated ability to lead and manage a large, diverse group of associates, from dishwashers to chefs.
Current Safe Serve or other relevant certification.
Demonstrated experience in food preparation.
Ability to organize and manage multiple priorities.
Ability to plan and manage a budget.
Ability to analyze reports.
Moderate computer skills in the standard Microsoft suite.
Positive attitude, enthusiasm, and energy.
Ability to communicate effectively in English.

Nice To Haves

Bachelor’s degree, preferably with an educational focus in culinary, hospitality, or food management.

Responsibilities

Build, develop, and manage the community’s dietary associates.
Establish a communication plan involving the team, residents, family members, and guests to support excellent care and nutrition.
Be a visible and approachable presence during meal service and engage with residents to ensure a positive dining experience.
Solicit feedback from residents and families about menu preferences, dining experiences, and meal satisfaction.
Assist in developing and maintaining the dining services budget.
Develop vendor relationships.
Ensure the kitchen and dining areas are properly maintained, clean, and safe.
Work with the team to prepare meals.
Work with other departments to support community marketing and public relations.
Serve on special projects and assignments supporting other Brightview communities.