Dining Server - Part Time

Loretto•City of Syracuse, NY

2d•$19 - $20•Onsite

About The Position

The Dining Room Server provides residents with an enjoyable dining experience by taking meal orders, serving meals, clearing and resetting tables for meals or catered events, and delivering room service trays. The role works cooperatively to maintain dining services standards and quality and meet residents’ needs. Servers are expected to provide courteous, attentive customer service, follow safety and compliance requirements, and perform related duties as assigned. The schedule may vary to accommodate special events, including weekends, evenings, and observed holidays, according to union contract rules.

Requirements

High school diploma, GED, or completion of a written TABE test.
Ability to read, write, and comprehend English.
Ability to carry trays and take orders from residents and guests.
Excellent customer service skills.
Ability to lift up to 50 lbs.
Ability to stand and walk for the duration of the shift.
Manual dexterity sufficient to carry trays and take orders from residents and guests.
Ability to operate a vacuum cleaner, dish machine, and blenders, and use small knives.
Speech and hearing sufficient for constant in-person and telephone communication.

Responsibilities

Set tables according to the provided diagram and clear and reset them after each meal.
Complete assigned daily and weekly side work according to side work sheets; restock condiments, seasonings, and supplies daily.
Take and serve orders courteously, using excellent customer service skills, and clear each course before the next is served.
Serve food according to consumption charts, if applicable.
Clean and sanitize equipment, including tables, chairs, steam tables, toasters, coolers, ice cream freezers, and beverage machines.
Ensure china, utensils, and equipment are cleaned and stored properly.
Work cooperatively to maintain dining services standards and quality and meet residents’ needs.
Answer the dining room phone and take room service orders as needed.
Deliver room service trays as needed.
Practice safety awareness, report possible safety or environmental issues to a supervisor, and follow safety policies and procedures.
Work a varied schedule for special events, including weekends, evenings, and observed holidays, according to union contract rules.
Promote and role-model Loretto’s mission, values, vision, and strategic goals in interactions with staff, peers, residents, family members, vendors, and visitors; treat people with dignity, professionalism, and kindness.
Provide excellent internal and external customer service, including friendly greetings, attentive listening, timely responses, respect, and empathy.
Maintain excellent attendance, reliability, and work ethics; arrive on time for assigned shifts and prepared to work.
Attend and actively participate in required meetings and training sessions, including reorientation.
Comply with established policies, procedures, and codes of conduct, including the dress code policy.
Follow health and safety requirements, regulations, policies, and procedures; identify, report, or correct possible safety or environmental issues.
Understand HIPAA and other compliance and regulatory requirements associated with the role and complete required training or certifications.
Perform related duties as assigned.