Dining Room Supervisor
About The Position
Friends Homes is seeking an experienced Dining Room Supervisor with a passion for exceptional service, team leadership, and hospitality excellence. If you come from an upscale restaurant, private club, resort, or hospitality background, this is your opportunity to bring that same high standard of service into a purpose-driven environment where your work truly matters. This isn’t just another restaurant job. At Friends Homes, you’ll lead a dining experience where guests are residents you build relationships with—not one-time customers, service is refined, personal, and consistent, and you can focus on quality and experience—without the chaos of a traditional restaurant rush.
Requirements
- Experience in restaurant, hospitality, or dining service leadership
- Strong front-of-house leadership and team management skills
- Ability to thrive in a high-expectation, service-driven environment
- Excellent communication and guest service skills
- Strong understanding of food safety and sanitation standards
- Ability to prioritize, multitask, and lead under pressure
Nice To Haves
- Experience in fine dining, country club, hotel, or upscale restaurant environments
- Previous supervisory or management experience
- Experience with POS systems
- Experience training and mentoring service staff
- Experience working with senior populations or hospitality in healthcare settings
Responsibilities
- Ensure high-end service standards are consistently executed in daily dining operations
- Lead, coach, and inspire wait staff, utility staff, and dietary aides
- Step in as needed to maintain seamless front-of-house operations
- Partner with leadership to coordinate catering and special events
- Train and onboard team members to deliver consistent, elevated service
- Communicate effectively through pre-shift meetings, team huddles, and ongoing coaching
- Oversee Point of Sale (POS) updates and accuracy
- Maintain strict sanitation and food safety standards in compliance with regulations
- Ensure dining spaces are immaculate, organized, and guest-ready at all times
- Create a personalized experience by honoring resident preferences and expectations
- Support a service culture centered on dignity, respect, and relationship-building
Benefits
- Medical, dental, vision & life insurance (including family coverage)
- 401(k) retirement plan
- Paid Annual Leave (PAL)
- Early access to earned wages
- Scholarship & tuition assistance opportunities
- Referral bonus program
- Discounted on-site meals
- Access to employee gyms & indoor pool
- Onsite employee health clinic
- Employee Assistance Program (EAP)
- Fun employee events and local discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
