Dining Room Supervisor

Sonora Resort•Campbell River, BC

6d•Onsite

About The Position

We’re hiring a Dining Room Supervisor to join our world-class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island. This is a seasonal position that works on site at the Resort in shift work rotations. Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities to get on the water to explore the Inside Passage. Each one of our team members contributes to the guest experience at Sonora Resort. Working at Sonora means you are part of a team of passionate and trained professionals focused on providing our guests with unique experiences and cherished memories. Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within. We offer competitive compensation packages, exciting employee incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.

Requirements

Five (5) years of experience in fine dining service
1-2 years of supervisory experience, preferably in a fine dining setting.
High School Diploma required.
Experience working with a POS system.
Must be fluent in English
Must have a valid serving it right number.
Applicant must be legally eligible to work in Canada.

Nice To Haves

Any additional education or experience in the Hospitality, Tourism, or related fields would be an asset.
Beginner WSET qualifications are considered an asset.
second language an asset.
First Aid certificates are an asset.

Responsibilities

Set expectations and hold the team accountable for demonstrating desired service behaviors in accordance with Relais and Chateaux expectations.
Manage reservations and floor plans.
Greet and seat guests.
Assist with managing the floor or expediting when needed.
Edit, print and ensure menus are current.
Assist with monthly inventory.
POS programming and reporting.
Ensure all daily and weekly cleaning tasks are completed and up to standards.
Responsible for maintaining cleanliness of the dining room and stations.
Knowledgeable of all regular and special menu items as well as any changes daily.
Able to read service tickets and deliver food to the correct seat numbers.
Assist bartenders with service and stocking duties.

Benefits

Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Wellness resources
Complimentary single bedroom accommodations.
Complimentary wifi, cable TV and internet calling provided in each staff room.
Complimentary meals, snacks and beverages provided from our Staff Kitchen
Water taxi transportation is provided to and from Campbell River for scheduled work shifts
25% off at Sonora’s Gift Shop and Island Currents Spa (Services & products)
Special room rate for Employees & immediate family members visiting Sonora Resort
Staff social events and opportunities to experience adventure tours & activities
An Employee & Family Assistance Program offering counseling and mental health supports.
Employee Referral Bonus Program
competitive wages, paid hourly, with opportunities for overtime, plus gratuities.