Dining Room Manager

Homestead Hills•Winston-Salem, NC

1d•Onsite

About The Position

Homestead Hills is seeking a full-time Dining Room Manager for its Independent Living Restaurant. The manager supervises dining-area functions and organizes food and beverage service for residents, their families, and guests. The role oversees the front-of-house team, dining-room cleanliness, service stations, beverage equipment, order-taking and fulfillment, buffet service, and residents’ mealtime requests. The position works under the supervision of the Director of Dining Services, generally on second shift (1–9 p.m.); earlier hours and occasional weekend work may be required. The manager helps foster a respectful, safe, and courteous environment; maintains residents’ and employees’ confidential health information; and coordinates staffing, training, scheduling, daily work, meal service, cleaning, and required paperwork. The role also provides direct guest service, monitors food presentation and equipment condition, and maintains sanitary dining and beverage areas. Work is indoors for most of the day in a kitchen and dining facility, with fluorescent lighting, an HVAC system, solid-surface flooring, normal kitchen-related heat and cold, and typical kitchen and restaurant noise. Physical requirements include lifting objects weighing 35 pounds or less over the head, moving objects weighing 50 pounds or less, standing or walking for extended periods, and assisting with resident evacuations.

Requirements

ServSafe certification obtained within the last two years.
Ability to work with minimal supervision.
Professional conduct and a high level of confidentiality.
Ability to lift objects weighing 35 pounds or less over the head.
Ability to move objects weighing 50 pounds or less.
Ability to stand or walk for extended periods.
Ability to assist with resident evacuations.

Nice To Haves

Two years of experience in a similar position preferred.

Responsibilities

Represent the campus positively and foster respect and courtesy among residents and employees.
Work within campus programs to promote the safety and well-being of residents and employees, uphold the company’s mission, and maintain HIPAA confidentiality standards.
Supervise the front-of-house team, including recruitment and interviewing, hiring, training, counseling, discipline, evaluation, scheduling, and coordination of daily work.
Prepare dining areas for meals, including setting tables and service areas and checking utensils, plates, and beverage containers for cleanliness and damage.
Visit residents and guests regularly to obtain feedback on food service and preparation.
Coordinate cleaning schedules to ensure sanitary guidelines are followed in dining and service areas.
Create weekly and monthly server schedules and ensure shifts and positions are covered daily.
Ensure servers wear proper attire and serve diners with appropriate dining-room etiquette.
Check expediters to ensure food quality and presentation meet standards when food leaves the kitchen.
Coordinate with the Director of Dining Services to complete facility paperwork, state forms, orders, and management reports on time.
Greet diners positively, take and deliver food orders to kitchen staff, and provide friendly service using proper dining etiquette.
Remove diners’ empty plates, refill beverages upon request, and clean and reset tables after diners leave.
Refill condiment holders and salt and pepper shakers as needed.
Sweep and vacuum floors and surfaces after diners have left the dining room.
Maintain beverage stations, beverage and ice machines, and beverage carts for sanitation compliance and proper working order.
Inspect and maintain the cleanliness of dining-area menus.
Sterilize and rinse the ice cream freezer regularly as directed by the Director of Dining Services.
Keep special-event buffet lines clean by removing used utensils, cleaning spills, organizing chafing-dish refills, and assisting residents and guests.
Inspect dining-room equipment and furniture for proper working order and for trip, puncture, or sliding hazards.
Perform other duties assigned by the Director of Dining Services.