Dining Room Coordinator

Sunshine Retirement Living•Dunwoody, GA

5h•$20 - $22

About The Position

The Dining Room Coordinator assures meals are served promptly and courteously in a clean, attractive dining room. The role supports the Executive Chef with server staffing, training, and supervision, and helps ensure residents receive efficient, attentive dining service. The coordinator also maintains the dining room and related service areas, supports special functions, and may be cross-trained for other positions as directed by the supervisor. This position is hourly and non-exempt. Regular attendance is required. The employee must follow company policies and procedures, maintain confidentiality, represent the community professionally, and promote resident advocacy and excellent customer service. The position has physical demands that include standing, walking, reaching, grasping, and handling items of varying weights; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Communicate effectively in English, verbally and in writing, with residents and staff.
Meet state certification requirements, as applicable to the position.
Work effectively in a team and maintain a positive, respectful, and professional approach with coworkers, residents, and guests.
Maintain confidentiality of business and operations information.
Possess excellent customer service and organizational skills.
Work under time constraints and meet department deadlines.
Follow and adhere to policies, procedures, and standards.
Work with little supervision while maintaining a high level of performance.
Have computer experience, including Microsoft Word, Excel, and PowerPoint, Outlook, email, and the Internet.
Wear proper water- and oil-resistant black shoes; shoes are not provided by the company.
Maintain regular attendance and meet assigned work requirements.

Nice To Haves

Experience with POS systems.

Responsibilities

Assist with hiring, supervising, evaluating, counseling, and, when necessary, terminating servers in conjunction with the Executive Chef.
Educate and train servers according to Company Culinary Guidelines.
Prepare the server schedule and revise it as necessary.
Obtain replacement servers when employees are absent.
Ensure menu boards and POS tablets display accurate, updated menus and offerings.
Maintain a clean and attractive dining room, including proper table and chair arrangement, table decorations and settings, a clean and stocked beverage bar, and clean carpets and floors.
Greet residents and, when applicable, visitors at tables during meals and converse as appropriate and as time permits.
Pour coffee and other beverages during meals.
Ensure meals are served politely, promptly, and efficiently, and ensure resident satisfaction during meals.
Ensure the dining room is promptly and efficiently bussed after meals.
Ensure apartment meal trays are delivered politely, promptly, and efficiently.
Assist with the food-services component of special functions as directed by the Community Executive Chef.
Perform other duties as assigned.
Complete all assigned work for the agreed-upon salary and accept no additional payment or non-perishable gifts from residents, vendors, community management, or others.
Meet assigned work requirements and maintain regular attendance.
Serve as a role model by displaying a responsible, cooperative, and positive attitude.
Represent the community professionally, courteously, and in a friendly manner; adhere to the dress and appearance code.
Follow company policies, processes, and procedures, promote resident advocacy, and provide excellent customer service.
Follow Safety Manual procedures for handling contaminated material encountered during accidents or injuries on community premises.
Attend education and training classes as necessary to fulfill applicable state regulations.
Keep personnel, resident, business proprietary, and confidential information strictly confidential.
Cross-train in other positions as directed by the supervisor.