DINING ARTIST SERVER IL TM
About The Position
The Dining Artist - Server serves food and beverages during resident meal periods and attends to service needs across dining venues, resident neighborhoods, special events, and catering services. The role emphasizes thoughtful, attentive, well-presented service and a high standard of quality. Servers provide table-side, counter/register, and phone or internet ordering services to residents, visitors, and staff in a friendly, professional, and efficient manner. The position works under the Dining Arts Supervisors and closely with Dining Arts Lead Servers. It involves learning and sharing daily menu and event information, accurately recording orders, anticipating and assisting with residents’ needs, performing food and beverage preparation, and setting up, maintaining, and breaking down dining and service areas. The server follows sanitation, food handling, safety, confidentiality, and department procedures; participates in training and meetings; and assists with catering, special events, and the orientation of new employees as assigned. This is a part-time position at Arbor Acres in Winston-Salem, North Carolina. Various shifts are available. The role requires working overtime, weekends, and holidays as assigned. A high school diploma or equivalent is preferred but not required. One year of server or foodservice experience and familiarity with restaurant/foodservice ordering and POS systems are required. ServSafe and ServSafe Alcohol certifications must be obtained within six months of employment.
Requirements
- One year of server or foodservice experience.
- Knowledge of restaurant or foodservice ordering and POS systems.
- Must be able to obtain ServSafe certification within six months of employment.
- Must be able to obtain ServSafe Alcohol certification within six months of employment.
- Ability to read, write, understand, and speak English fluently and correctly.
- Strong verbal communication skills and the ability to communicate professionally with residents, guests, staff, and people at all levels.
- Ability to work harmoniously with others and to function independently with flexibility and personal integrity.
- Detail-oriented with the ability to perform duties accurately, handle frequent interruptions calmly, and perform simple math and use a 10-key calculator.
- Must maintain regular attendance, punctuality, teamwork, initiative, dependability, and willingness to learn.
- Must be able to complete the WorkSTEPS Functional Testing program.
- Able to squat, kneel, bend, stoop, reach above the shoulders, stand, and walk for extended periods and move hands and arms in any direction.
- Able to lift 40 pounds and push food carts weighing more than 100 pounds.
- Able to tolerate noisy, hot, and humid conditions as well as cold temperatures in refrigerators and freezers; exposure to cleaning detergents and chemicals.
- Must be able to work overtime, weekends, and holidays as assigned.
- Must understand and follow sanitation, food-borne illness and cross-contamination prevention procedures, proper use of cleaning chemicals and hazardous materials, resident and employee rights, department procedures, staff assignments, and scheduling.
- Must maintain equipment and dining-area appearance and minimize supply waste.
- Must protect confidential information and comply with HIPAA guidelines.
- Must embody and uphold Arbor Acres’ corporate personality and culture, including warmth, caring, community, enthusiasm, excellence, and joy.
Nice To Haves
- High school diploma or equivalent.
- Bilingual ability.
Responsibilities
- Learn, practice, and mentor fellow Artists in the five core competencies central to OTF training.
- Provide resident satisfaction and timely, comprehensive communication in all dining venues.
- Learn and accurately communicate daily specials, soups, catering events, and other relevant information.
- Record orders and selections accurately before entering them into POS software or communicating them to kitchen staff.
- Anticipate residents’ needs and offer assistance with food and beverages.
- Assist with food and beverage preparation, including soups, salads, beverages, desserts, coffee, tea, sauces, and sides.
- Set up, maintain, and break down dining venues, service stations, and some kitchen areas, attending to sanitation, safety, organization, and cleanliness.
- Assist with catering and special events and check the catering board daily.
- Follow sanitation, food handling, safety, confidentiality, and department protocols and procedures.
- Report hazardous conditions, equipment repair and facility maintenance needs, accidents, and workplace incidents.
- Participate in in-service education, on-the-job training, meetings, and orientation or training of new service personnel as assigned.
- Maintain appropriate personal appearance and hygiene and provide a high level of customer service.
- Perform other duties or tasks assigned by Dining Arts management, supervisors, or lead servers.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
