Dining Area Attendant-Full Time,Seven Stars Lounge (Harrah's Atlantic City)

Caesars Entertainment•Atlantic City, NJ

12h

About The Position

The Dining Area Attendant provides attentive guest service in the Seven Stars Lounge at Harrah’s Atlantic City. The attendant welcomes guests warmly, maintains an upbeat and positive attitude, anticipates guest needs, delivers prompt service, checks satisfaction, and helps resolve service issues. The role also promotes Caesars Rewards programs and membership, celebrates guests’ wins, and thanks guests as they leave. The attendant keeps the dining area supplied and orderly by replenishing tableware, condiments, paper supplies, and food and beverage items; clearing used items; resetting tables; making coffee; and servicing coffee bars and popcorn carts. The role maintains par stock levels in the storage area and performs other related duties as requested.

Requirements

Must be neat in appearance and have a pleasant personality.
Must be physically strong.
Must be able to understand and speak English.
NJ CER license required.

Responsibilities

Demonstrate superior customer service and maintain an upbeat, positive attitude.
Greet guests warmly, build relationships, anticipate their needs, and provide prompt service.
Check guest satisfaction and effectively resolve service breakdowns.
Promote Caesars Rewards programs and card membership.
Create an atmosphere of luck and celebrate guests’ wins.
Thank guests and provide a warm farewell.
Supply the dining room and tables with clean china, silver, glassware, utensils, condiments, and paper supplies as needed.
Remove dirty dishes, glassware, and silver from tables and countertops and carry them to the dishwashing area.
Replenish butter, condiments, coffee, tea, and refrigerated items used in the dining room.
Reset tables and perform other related duties as requested.
Make coffee when necessary.
Service coffee bars and popcorn carts and maintain par stock levels of supplies in the storage area.