The Dealer conducts assigned casino games according to established procedures and provides guests with attentive, welcoming service. The role includes exchanging cash for gaming chips, controlling the pace of play, and cooperating with other Dealers when assigned to the same game, such as Craps. The Dealer informs the Casino Games Supervisor of requests or unusual play and issues the proper amount of gaming chips after credit authorization is completed. The Dealer consistently demonstrates the outlined customer-service behaviors: maintaining an upbeat, positive attitude; creating an atmosphere of luck and celebrating guest wins; greeting guests warmly; anticipating needs; providing fast, accurate service; checking guest satisfaction and resolving service breakdowns; promoting Caesars Rewards programs and card membership; and thanking guests with a warm farewell.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed