Diller Teen Fellows Program Manager

JCC Greater Boston•Newton Centre, MA

2d•Hybrid

About The Position

Under the direction of the Director of Teen Programs, the Diller Teen Fellows Program Manager oversees the Boston cohort of the Diller Teen Fellows, an international teen leadership program sponsored by the Helen Diller Family Foundation and the JCC of Greater Boston. This position is responsible for the planning, coordination, and day-to-day management of program operations, including curriculum, logistics, participant experience, and community partnerships. The Manager also supports the broader Teen Department in delivering meaningful, relevant, and innovative programming that advances the department's strategic goals and contributes to a vibrant Jewish future. The Program Manager exercises significant independent judgment in program design, staff supervision, budget oversight, and community partnerships—translating organizational goals into high-impact, meaningful experiences that advance Jewish teen leadership and identity development. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Requirements

Bachelor’s degree in Education, Psychology, Social Work, Jewish Studies, or a related field required; advanced degree preferred.
3–5 years of progressive experience in experiential education, program management, and/or group facilitation, with demonstrated growth in scope of responsibility.
3–5 years of experience designing and leading programming focused on Jewish identity development, youth leadership, community service, or Israel education.
An equivalent combination of education and experience may be considered at the JCC’s discretion.
Must have a valid driver’s license and be able drive a motor vehicle and to pass a MRV review.
Proven ability to build authentic relationships with Jewish teens and deliver programs that integrate Jewish values into compelling, joyful educational experiences.
Exceptional project management skills—from concept through execution—with strong attention to detail, deadline management, and the ability to adapt in a dynamic environment.
Excellent interpersonal, communication, and active listening skills with a demonstrated track record of collaborative partnerships across diverse stakeholders.
Experience managing budgets, schedules, and administrative systems with a high degree of organization and accountability.
Proficiency in Microsoft Office Suite, Google Suite, Canva, and social media platforms.
Availability to work evenings and weekends as needed; willingness to travel to Israel in the summer and to conferences/trainings throughout the year.
Must be able to work effectively in a busy, dynamic environment managing multiple priorities.
Ability to lift and carry objects up to 40 pounds.

Nice To Haves

Demonstrated understanding of Israeli culture and history; extended time in Israel and intermediate-level familiarity with Israeli history, politics, and geography strongly preferred.

Responsibilities

Own the full program lifecycle for the Boston cohort, including strategic planning, curriculum development, logistics, and quality assurance across all workshops, retreats, and seminars.
Lead and mentor 20 program participants, 2 Junior Counselors, and 1 Program Intern/Assistant, cultivating leadership skills and Jewish identity throughout the program year.
Manage the annual recruitment, interview, and selection process to identify and enroll participants aligned with program goals.
Manage the program budget, ensuring responsible allocation of resources and accurate financial reporting.
Serve as the primary liaison to the Israeli partner coordinator; co-design and co-lead seminars in the local community and in Israel, ensuring alignment with program vision.
Represent the Boston cohort at national and international Diller convenings, including three week-long seminars annually, and incorporate best practices and professional development back into the local program.
Cultivate ongoing relationships with program families and alumni, positioning them as active stakeholders and contributors to the program’s impact.
Maintain regular communication with parents of participating teens and local alumni to keep them informed and engaged in the program.
Oversee the design and execution of department initiatives including community service days, social programming, and special workshops—ensuring consistent quality and alignment with departmental vision and mission.
Apply data, participant feedback, and community insight to continuously improve program design and outcomes.
Assume additional responsibilities in support of department goals as directed by the Director of Teen Programs.
Build and sustain strategic partnerships with schools, synagogues, and communal organizations to enhance program impact and reach.
Represent the Teen Department at community events, panels, and professional forums, serving as an ambassador for the department’s vision and JCC mission.
Model inclusive, values-driven leadership that reflects JCC Greater Boston’s mission, vision, and commitment to a welcoming environment.
Actively participate in organizational meetings, trainings, and cross-departmental initiatives as assigned.
Perform other duties as required to support organizational and departmental priorities.
Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected
Support JCC Greater Boston’s mission, vision, and values including through personal role modeling.
Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department.
Actively model JCC Greater Boston’s mission, vision, and values, fostering a positive, welcoming, inclusive culture where individuals feel valued, respected, and supported to succeed.
Lead with integrity, positivity, and accountability, building trust and modeling the behaviors that strengthen organizational culture.
Maintain a safety-first, solution-oriented mindset that prioritizes inclusion, risk awareness, and high standards of service and accountability.
Set and communicate a clear vision aligned with organizational priorities and lead change with clarity, empathy, and resilience.
Build collaborative partnerships across teams, volunteers, vendors, and community stakeholders while representing the organization with professionalism.
Drive operational excellence through sound judgment, data-informed decision-making, and responsible financial stewardship.
Provide calm, decisive leadership in complex or high-pressure situations while promoting continuous improvement and professional growth.
Attend JCCGB All Staff meetings, and other meetings and trainings as assigned.
Perform other duties as required to support departmental and organizational success.
Directly supervises the Diller Teen Fellows Intern/Assistant.
Set clear performance expectations and conduct regular supervisory meetings to provide guidance, feedback, and professional development support.
Manage staff scheduling, time and attendance, and ensure accurate and timely payroll reporting.
Identify individual growth areas; establish and monitor annual development goals.
Uphold organizational policies and align the work of direct reports with the JCC’s mission, values, and strategic objectives.
Foster a positive, accountable team environment that supports both individual success and departmental outcomes.

Benefits

Competitive cost-sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance/LTD Coverage
Generous paid time off supporting a quality work-life balance
Tax-deferred 403(b) retirement savings plan
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
AbilityAssist Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program
Free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more!
Complimentary individual membership includes: Use of the Fitness Center at Leventhal-Sidman
Access to group fit classes, Arts & Culture adult programming at member rates
Discounts on a variety JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after-school program
Discounted JCCGB camp tuition