Digital Workplace Engineering Manager

Capital Group•Irvine, CA

19h•Hybrid

About The Position

As a Digital Workplace Productivity Engineering Manager at Capital Group, you will lead a team responsible for delivering and operating the company's most critical productivity platforms, including enterprise email, calendaring, messaging, and core collaboration services. These platforms are essential for firm-wide communication, decision-making, and client service. Your accountability will extend to ensuring these platforms are secure by default, highly reliable, compliant, and optimized for performance and cost. You will also continuously evolve these platforms to support modern work methods, including the responsible adoption of generative AI–powered productivity experiences. In this role, you will lead a team of engineers who design, build, and operate enterprise‑grade collaboration services, acting as a player‑coach who prioritizes technical excellence, operational rigor, and the professional growth of your team members. Capital Group values a strong sense of belonging, diverse perspectives, and a culture that celebrates differences, believing this leads to better outcomes and a stronger community. The company offers competitive compensation, bonuses, and benefits, with annual performance reviews and a company-funded retirement contribution. Associates are supported in leading a full life with generous time-away, health benefits from day one, flexible work options, charitable matching gifts, annual grants for organizations, and access to on-demand professional development resources.

Requirements

Deep experience designing and operating enterprise email and collaboration platforms in highly regulated environments
Deep expertise in the Microsoft 365 ecosystem, including core collaboration and productivity services such as OneDrive, SharePoint, Viva Engage (Yammer), and Teams (end‑user and service/operational perspective)
Deep technical understanding of SMTP, TLS, SPF, DKIM, DMARC, and related protocols required to ensure secure, reliable, and trusted enterprise communications
Informed knowledge of generative AI concepts and their application to modern productivity scenarios, including drafting assistance, summarization, workflow automation, and risk considerations such as data protection and auditability
Proven experience as an engineering manager leading a team of engineers and delivering operational outcomes
Demonstrated ability to manage distributed teams across multiple sites/time zones and coordinate across onshore/offshore support models
Good understanding of product-focused engineering and enjoy working with Product Managers to ensure the efficient delivery of capabilities and commitments
10+ years of experience working in Engineering technologies
5+ years leading teams

Responsibilities

Building/managing large-scale, robust platforms, utilized across the enterprise especially the Microsoft 365 ecosystem
Leading engineering teams that build and operate highly reliable productivity foundational capabilities, ensuring uptime, performance, and adherence to service SLAs
Lead, mentor, and grow engineering teams with a focus on innovation, automation, quality, and continuous improvement
Implement monitoring, alerting, configuration drift detection, and operational readiness processes to maintain consistent foundation health
Support internal risk management reviews and external audits providing documentation, evidence, and compliance attestation for foundation capabilities
Enable financial reporting, cost visibility, and consumption analytics to drive FinOps alignment, cost optimization, and budgeting transparency; partner with Finance on aligning consumption usage with budgets and optimizing spend
Serve as the primary liaison with the providers aligning vendor roadmaps, capability adoption, escalations, and incident/change management
Identify and mitigate key risks across security, workforce skills, operational readiness, and technical debt

Benefits

Competitive salary, bonuses and benefits
Company-funded retirement contribution (factors in salary and variable pay, including bonuses)
Generous time-away and health benefits from day one
Opportunity for flexible work options
2-for-1 matching gifts for your charitable contributions
Opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
Individual annual performance bonus
Capital’s annual profitability bonus
Retirement plan where Capital contributes 15% of your eligible earnings