About The Position

Mercier Consultancy Group is seeking a detail-oriented Arabic-speaking Digital Trust and Safety Analyst to work in Bulgaria. The role involves helping uphold digital community standards in the social media industry through content moderation and trust-building initiatives. The analyst will assess social media content against safety guidelines and platform policies, provide Arabic linguistic and cultural context when reviewing potentially harmful content, and help identify emerging risks. The position also involves working with cross-functional teams, managing a diverse queue of content requests, and participating in feedback sessions to improve the safety and quality of social media interactions.

Requirements

  • Native or fluent Arabic language skills, spoken and written.
  • Strong interest in the social media industry and digital content safety.
  • Excellent analytical skills and the ability to make objective, policy-driven decisions.
  • Ability to adapt to a fast-paced, international work environment.

Nice To Haves

  • Previous experience in trust and safety, content moderation, or a similar digital field.

Responsibilities

  • Monitor and evaluate social media content for compliance with global digital safety guidelines and platform policies.
  • Analyze user reports and flag potentially harmful content, providing linguistic and cultural context in Arabic.
  • Identify emerging trends and risks in the social media ecosystem in support of the Digital Trust and Safety team.
  • Collaborate with cross-functional departments to refine moderation strategies and improve the platform user experience.
  • Manage a diverse queue of digital content requests with high levels of accuracy and efficiency.
  • Participate in regular feedback sessions to improve the quality and safety of social media interactions.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Free relocation concierge support for documentation, accommodation, and settling in.
  • Monthly performance bonus.
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