French Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Patrique Mercier Recruitment FR

3d • Onsite

About The Position

Mercier Consultancy Group is seeking a French-speaking Digital Trust and Safety Analyst to work on-site in Sofia, Bulgaria. The role is described as a frontline position supporting the safety, inclusivity, and policy compliance of social media platforms. The analyst reviews user-generated content, applies French-language and cultural knowledge to complex reports, and helps maintain platform integrity. The role also involves collaborating with internal teams, documenting policy violations, and providing feedback to improve automated detection tools. The position requires handling sensitive information professionally and confidentially.

Requirements

• Native or fluent French, spoken and written.
• Valid EU passport (mandatory).
• Strong analytical mindset and a keen interest in the social media industry.
• Ability to work on-site in Sofia, Bulgaria.
• Proactive problem-solving approach and attention to detail.
• Excellent communication skills and ability to thrive in a multicultural environment.

Responsibilities

• Analyze and moderate user-generated content on social media platforms for compliance with community guidelines and safety policies.
• Identify emerging digital safety trends and help protect the social media community from harmful or malicious content.
• Apply cultural and linguistic insights to evaluate complex reports and make decisions that uphold platform integrity.
• Collaborate with internal teams to refine moderation protocols and improve the user experience.
• Handle sensitive information professionally and confidentially.
• Document content policy violations and provide feedback to improve automated detection tools.

Benefits

• Competitive monthly salary.
• Fully paid training.
• Health insurance.
• Fully paid relocation package, including flight, transfer, and hotel.
• Free relocation concierge support with documentation, accommodation, and settling-in assistance.
• Monthly performance bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed