Digital Transformation Office Intern

NEW YORK POWER AUTHORITY•City of White Plains, NY

2d•$25

About The Position

The Digital Transformation Office (DTO) at the New York Power Authority advances the organization’s VISION2030 goals by modernizing business processes, accelerating innovation, and using emerging technologies to improve operational efficiency and business value. DTO supports digital solutions, artificial intelligence capabilities, intelligent automation, and technology-driven transformation initiatives across the Authority. The summer intern will assist with designing, developing, testing, and implementing digital transformation initiatives across business functions. The role supports process improvement, AI use-case development, automation opportunities, and technology adoption by collaborating with cross-functional teams and stakeholders. The intern will also help create and maintain project documentation, process maps, presentations, dashboards, and other deliverables. The intern will contribute to evaluating, testing, and implementing emerging technologies, including Generative AI, machine learning, intelligent automation, and digital workflow solutions. Work may include researching AI technologies, identifying business applications, developing prototypes and proofs of concept, documenting business requirements, validating solution effectiveness, and supporting user adoption. The intern is encouraged to identify innovation opportunities and develop solutions that improve efficiency, productivity, and user experience. The paid Summer Developmental Internship runs for 10 weeks, from June 8 through August 13, 2026. Interns receive professional development, on-the-job experience in the energy industry, exposure to executives, and networking opportunities. Enrollment in an associate’s, undergraduate, or graduate program is required; recent graduates are not eligible. Applicants must be legally eligible to work in the United States for the duration of the internship. Applications close December 31, 2026.

Requirements

Enrollment in an associate’s, undergraduate, or graduate program at a college or university is required.
Recent graduates are not eligible for the Developmental Internship program.
Must be legally eligible to work in the United States for the duration of the internship from June 8 through August 13, 2026.
Proficiency in Microsoft Office programs, especially Excel, PowerPoint, and Outlook.
Excellent verbal and written communication skills.
Strong organizational skills and ability to multitask with competing priorities.
Ability to work independently and collaborate as part of a team.
Ability to provide positive customer service to internal and external stakeholders.

Responsibilities

Participate in department-specific projects, analysis, research methods, and learn project management skills.
Support the team in developing business solutions that contribute to NYPA’s VISION2030 strategic goals.
Research industry trends and emerging technologies to contribute to continuous program improvement.
Assist with the design, development, testing, and implementation of digital transformation initiatives across business functions.
Support process improvement efforts, AI use-case development, automation opportunities, and technology adoption projects in collaboration with cross-functional teams and stakeholders.
Create and maintain project documentation, process maps, presentations, dashboards, and other deliverables.
Help evaluate, test, and implement emerging technologies, including Generative AI, machine learning, intelligent automation, and digital workflow solutions.
Research AI technologies and identify potential business applications.
Develop prototypes and proofs of concept, document business requirements, and validate solution effectiveness.
Support user adoption activities and identify opportunities for innovation and improved efficiency, productivity, and user experience.
Complete other projects as assigned; projects vary based on focus area.