Digital Transformation Office Intern

NYPA•White Plains, NY

15h

About The Position

The New York Power Authority’s Digital Transformation Office (DTO) advances the organization’s VISION2030 goals by modernizing business processes, accelerating innovation, and applying emerging technologies to improve operational efficiency and business value. DTO supports digital solutions, artificial intelligence capabilities, intelligent automation, and technology-driven transformation across the Authority. The intern will assist with the design, development, testing, and implementation of digital transformation initiatives across business functions. The role supports process improvement, AI use case development, automation opportunities, and technology adoption in collaboration with cross-functional teams and stakeholders. The intern will also help create and maintain project documentation, process maps, presentations, dashboards, and other project deliverables. The position includes evaluating, testing, and implementing emerging technologies such as Generative AI, machine learning, intelligent automation, and digital workflow solutions. Activities may include researching AI technologies and business applications, developing prototypes and proof-of-concepts, documenting business requirements, validating solutions, and supporting user adoption. The intern is encouraged to identify innovation opportunities and develop creative approaches to improving efficiency, productivity, and user experience. This is a paid, 10-week Summer Developmental Internship running June 8 through August 13, 2026. Interns receive professional development, on-the-job experience in the energy industry, exposure to executives, and networking opportunities. Applicants must be enrolled in an associate’s, undergraduate, or graduate program; recent graduates are not eligible. Applicants must be legally eligible to work in the United States for the duration of the internship.

Requirements

Enrollment in an associate’s, undergraduate, or graduate program at a college or university is required.
Recent graduates are not eligible for the Developmental Internship program.
Must be legally eligible to work in the United States for the duration of the internship, June 8 through August 13, 2026.
Proficiency in Microsoft Office programs, especially Excel, PowerPoint, and Outlook.
Excellent verbal and written communication skills.
Strong organizational skills and ability to multitask with competing priorities.
Ability to work independently and collaborate as part of a team.
Ability to provide positive customer service to internal and external stakeholders.

Responsibilities

Assist in the design, development, testing, and implementation of digital transformation initiatives across business functions.
Support process improvement efforts, AI use case development, automation opportunities, and technology adoption projects.
Collaborate with cross-functional teams and stakeholders.
Create and maintain project documentation, process maps, presentations, dashboards, and other deliverables.
Evaluate, test, and support implementation of emerging technologies, including Generative AI, machine learning, intelligent automation, and digital workflow solutions.
Research AI technologies and identify potential business applications.
Develop prototypes and proof-of-concepts.
Document business requirements and validate solution effectiveness.
Support user adoption activities.
Identify opportunities for innovation and develop solutions to improve efficiency, productivity, and user experience.
Participate in department-specific projects, analysis, research methods, and project management activities.
Support development of business solutions that contribute to NYPA’s VISION2030 strategic goals.
Research industry trends and emerging technologies to contribute to continuous program improvement.
Complete other projects as assigned, which may vary based on focus area.