Digital Transformation Intern

Daimler Truck AG • Detroit, MI

1d • $21 - $29 • Hybrid

About The Position

The Digital Transformation Intern will support real-world IT initiatives at Daimler Truck North America (DTNA) that modernize processes and improve efficiency, including AI initiatives. The role sits within the DDC IT Department, which supports business operations across manufacturing, logistics, governance, security, development, and data analytics. The intern will gain exposure to the full IT lifecycle, from intake and procurement through delivery, governance, and compliance, while working alongside experienced professionals. Internship positions begin in May or June and may be located at DTNA locations across the United States; this position is based in Detroit, Michigan, with a hybrid schedule of four days per week in the office and one remote day. A transition to a full-time position may be possible, subject to manager evaluations and business availability.

Requirements

• Be currently enrolled in a bachelor's program or higher at an accredited college or university, or have graduated within one year of the position start date in May or June.
• Have analytical and critical-thinking skills to identify patterns, solve problems, and support data-driven decisions.
• Have strong written and verbal communication skills and the ability to explain issues, solutions, and project status clearly.
• Have experience with data visualization; Power BI is preferred.
• Have familiarity with databases or querying, such as SQL and/or Oracle.
• Be familiar with Microsoft 365 tools, including Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.
• Understand generative AI fundamentals, including prompting, context windows, hallucinations, and grounding.
• Be able to evaluate AI output quality and iterate toward improvement.
• Be aware of responsible AI considerations, including privacy, security, sensitive data handling, and bias.
• Have strong oral and written communication skills, solid organizational skills, a creative mindset, and interpersonal skills to work in a team environment.
• Be legally authorized to work permanently in the United States at the time of application; visa sponsorship and applicants who are existing visa holders are not eligible.
• Successfully complete a criminal background check; a pre-employment drug screen may also be required.

Nice To Haves

• Study Computer Science, Data Science, or Artificial Intelligence.
• Experience with Azure OpenAI or Copilot Studio.
• Familiarity with Claude or comparable LLMs and differences in their behavior and strengths.
• Familiarity with basic automation concepts, such as Power Automate or similar tools.

Responsibilities

• Support end-to-end delivery of IT and data initiatives by gathering user requirements, mapping current and future workflows, creating basic wireframes or mockups, and collecting and validating data for development, testing, and deployment.
• Support departmental AI initiatives by helping design, prototype, and iterate AI assistants and agents, including translating business problems into agent workflows and refining prompts, system instructions, and tool-use patterns.
• Prototype AI solutions using tools such as Copilot Studio and assist with experimentation and comparison testing on LLM platforms.
• Help identify source documents and FAQs and prepare content for retrieval-based experiences.
• Create test plans, conduct structured evaluations of AI output, execute functional test cases, document results, validate outputs, and help improve responses.
• Write and maintain project and operational documentation, including requirements, data flows, application logic, dependencies, standard operating procedures, AI use cases, prompt patterns, and evaluation results.
• Collaborate with business analysts, technical analysts, developers, data engineers, data scientists, and business partners during planning and implementation.
• Support project tracking by providing status updates and tracking action items.
• Assist with monitoring and managing IT support tickets, including triage, routing, communication, and follow-up.
• Participate in cybersecurity awareness efforts.
• Lead and support efforts to foster an inclusive and welcoming workplace culture.

Benefits

• Professional development and networking events, including resume reviews and mock interviews.
• Housing and transportation stipend.
• Employee resource groups.
• Event ticket offering, based on corporate availability.
• Company social events.
• Relocation assistance when the selected candidate meets eligibility criteria.

What This Job Offers

• Career Level: Intern