Digital Technology Senior Specialist - Application Operations Engineering

Baker Hughes•Houston, TX

20d

About The Position

Baker Hughes is seeking an experienced Oracle Application Engineer for its IET Digital Technology team. The role focuses on Oracle E-Business Suite Inquiry-to-Order (ITO) and Services domains, including Quoting, Order Management, Advanced Pricing, Enterprise Asset Management, Depot Repair, and Install Base. The specialist drives ERP simplification initiatives, delivers functional enhancements, and supports day-to-day operations to maintain the reliability and performance of Oracle E-Business Suite. The position works with business and IT leaders, users, vendors, and global partners to prioritize and resolve issues, lead Oracle module analysis and implementation, and prepare new sites for Oracle implementations. It also oversees project planning and delivery, integrations with legacy and cloud tools, process improvements, root-cause analysis, and adherence to ERP operations, security, HPA, and SOX standards.

Requirements

Bachelor's degree in Computer Science or a STEM major (Science, Technology, Engineering, or Math).
At least 6 years of professional experience with Oracle EBS applications development, maintenance, and development supervision, with a focus on OM and Service modules.
Experience in IT project management and execution at global companies or large consulting firms.
Functional domain expertise in Oracle ITO and Service modules, including OM, Depot Repair, and EAM.
Demonstrated ability to analyze and resolve problems.
Basic knowledge of PL/SQL and Oracle Workflow.
Strong written and oral communication skills.
Ability to plan and organize, set action plans independently, influence others, and build consensus with other DT teams and leadership.
Ability to identify and analyze technical risks and impacts, define alternatives and priorities, and remove roadblocks.
Global mindset and ability to manage and collaborate with diverse customers and stakeholders.
Significant customer-facing experience.
Highly motivated, self-starting, and proactive.

Nice To Haves

Project management skills and contractor supervision experience.
Process improvement experience.
Experience with Baker Hughes processes, methodologies, and reporting methods.
Six Sigma Green Belt or Black Belt certification.
Knowledge of Baker Hughes project management standards and/or AIM.
Experience in IMLP, IT CAS, or an equivalent technical leadership program.

Responsibilities

Work with business and IT leaders and users to prioritize critical issues and drive them to resolution.
Ensure conformance to generic ERP Operations support standards and practices.
Lead analysis, requirements gathering, design, documentation, implementation, and maintenance for Oracle ITO (OM) and Services modules, including Depot Repair and EAM.
Identify, scope, and lead business/site readiness projects to prepare new sites for Oracle implementation.
Develop a deep understanding of integrations between Oracle and interconnected legacy or cloud tools, following best practices for new implementations.
Lead post-implementation initiatives through tollgates, plan activities, and track progress to support on-time and on-budget delivery.
Maintain close relationships with business users and peers to maximize benefits and knowledge sharing.
Deliver quality improvements and root-cause analysis for complex ERP business problems.
Work with global distributed partners to facilitate issue resolution and effective service delivery across domains.
Identify and remove obstacles for the team, manage ambiguity, and adapt to changing or conflicting priorities.
Guide vendors during system design and ensure compliance with specifications and standards.
Ensure adherence to HPA, security, and SOX compliance requirements.
Use basic PL/SQL and Oracle Workflow knowledge to guide the team toward correct solution implementation.